Betty Jill S. Email & Phone Number

Remote - FL

Monroe, Georgia

• Onboard new employees in the time reporting and payroll systems.
• Process weekly payroll and vendor payments.
• Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
• Process confidential tax form information.
• Process journal entries, online transfers and payments.
• Research and resolve collections and billing disputes with tact and efficiency.

Tampa/St. Petersburg, Florida Area

• Gathered information from clients and vendors to define scope for complex implementations and credit card conversions from various processors, i.e. FDR, TSYS, and in-house, i.e. TBS to BASE2000.
• Worked with client, product designers, product managers, and technical support to design user interactions in applications.
• Documented gaps and worked with client, technical team, and vendors to determine resolution.
• Collaborated with cross-functional teams to draft project schedules and plans.
• Analyzed incoming data and documented data mapping for technical team member(s).
• Served as the single point of contact for project scheduling and changes.

Westlake, OH

• Project managed and converted TBS and The Collection System to BASE 2000
• Prepared and present training sessions
• Researched and resolved complex issues.

Grand Rapids, MI

• Established and maintained credit card programs, both issuing and acquiring, on the FDR system.
• Converted credit card pricing parameters on FDR from PCF to FDR Online Control File - Cardholder Pricing (strategies and methods ).

Associates Of Applied Science Degree, Accounting

Diploma, Accounting, 3.94

Banking, Business