Ben Swanson Email & Phone Number

Belmont, Ca, Us

Belmont, Ca, Us

As the first RingCentral employee in Australia, I spearheaded the establishment of the Australian branch, overseeing all aspects of its growth from the ground up. I led the recruitment of top-tier talent and leaders across every function, expanding the team to over 40 employees. I developed and implemented a channel-first strategy that became the cornerstone of our business model, consistently driving over 90% of total revenues through channel contributions. My efforts laid a strong foundation for long-term success, positioning RingCentral as a key player in the ANZ market.

Kanata, On, Us

Primarily responsibilities to ensure that revenue and profitability goals are consistently met across Australia and New Zealand; including dpartner development, end user client sales and Customer Success team, defining the strategic plan to maximize sales across Australia & New Zealand while considering budgeting, economic drivers and changes in market conditions.A senior leader with direct accountability for delivering key business results and customer experience throughout the three critical phases of the customer lifecycle: - Opportunity Creation: Management of Partner leveraged demand generation teams and activities to create top of funnel opportunities and qualification aligned to revenue targets - Customer Activation: Management of sales teams and project management/implementation teams to convert qualified opportunities into closed sales and implemented services with great customer experience - Customer Success: Post sale/implementation support of all customers covering both Cloud Customer user support and 1st level technical support for both Cloud and Onsite customers. This also encompasses account management of all Cloud customers to ensure full service adoption, upsell and renewal of services.

Kanata, On, Us

As our business accelerates growth across the Asia and Africa, my role managed the Asia and Africa business to ensure our customers achieve their goals through the implementation of our award winning communication platforms.• Responsible for running the Asia and Africa business. • Drive market demand to increase market share and brand awareness.• Build and manage high performance teams• Mentoring of sales and marketing leadership team to deliver on company objectives. • Develop an empowered team culture with flawless integrity, strong work ethic.• Continued commitment to the customer experience and success.• Maximise channel leverage and align cross functional team.• Develop and implementing go-to-market sales strategies.

Kanata, On, Us

With our business accelerating its growth across the region, my role focused on supporting this growth by aligning ShoreTel’s Asia-Pacific marketing strategy with our channel initiatives. Covering Australia and New Zealand, and the markets in which we operate in Asia, I led ShoreTel’s Asia-Pacific marketing team, focusing on campaigns that help our partners and distributors.• Define and execute the channel Go-To-Market strategy as the Channel Business Leader • Lead marketing and channel teams to increase brand and revenue growth• Strategic recruitment and expansion of distributors and partners across Asia Pacific• Development of the sales team, marketing, operations, training and inside sales teams• Development and optimization of global and local programs, systems, training and operations

Kanata, On, Us

• Direct responsibility of two tier channel go-to-market and expansion throughout Asia Pacific.• Management of weekly forecasts and bookings from direct and indirect channel reports.• Increase market penetration through strategic partner recruitment and enablement. • Strategic analysis of sales and channel performance.• Implementation, Recruitment and Management of Inside Sales Team.• Generate and promote sales and marketing programs with channel partners.• Customer and Partner presentations, workshops, demonstrations.• Global cross functional team interaction and working committees on Partner Programs, Pricing, Warehouse locations, Global Account Program, Two-Tier Quotation Development, SFDC migration team, etc.

Morristown, New Jersey, Us

Morristown, New Jersey, Us

Silverwater, Nsw, Au

Silverwater, Nsw, Au

Master Of Business Administration (M.B.A.), International Business

Certificate Iv, Information Technology

Engineer’S Degree, Electrical, Electronics And Communications Engineering

Certificate Iii, Telecommunications Technology/Technician