Leads initiatives for Engineering, Product, and customer-facing teams to address process inefficiencies in planning, roadmapping, reporting, and the SDLC. Translates improvements into scalable Atlassian tooling that brings transparency and offers structure for teams for continuous improvements.Plans and executes on enablement materials to increase adoption of tooling and process changes.

Promoted to manager of team responsible for delivering Project Management, Facilities, and Legal Applications. Supervised administrators and analysts and helped foster their growth in business applications.

Owned and led our implementation of Jira across 5000 users. I was a Product Owner for our project management tooling advising Scrum Masters and Project Managers in IT and Marketing on translating agile framework into efficient and scalable tooling.

Coached large teams and other Scrum Masters on the scrum methodology during its initial roll-out across the IT department. I was also a part of the team that brought Atlassian products to use across the organization, assisting in roll-out and training for over 100 users.

Led the project and portfolio management function in my department and was the primary Jira and Confluence administrator. I mentored and trained stakeholders across campus on the process. I also hired and managed a small team aimed at supporting the intake, prioritization, and scheduling of all requests into Creative Services.

Managed projects on cross-functional digital teams comprised of a variety of internal and external stakeholders for a large pharmaceutical client. Developed project schedules and budgets for project tracking.

Led marketing efforts for Universal Benefit Plans (an employee benefits broker), including production of promotional videos, testimonials, and case studies. In addition, I published Video Benefit Reviews, a tactic to improve our customer service by helping employees to better understand their benefits.I also managed our agency software for over 50 clients and assisted them in using the technology.

Worked part-time as game night video control room staffer for Boston Bruins, Boston Celtics, and other special events

Conducted secondary research on various businesses to contribution to creation of a new business presentation for packaged goods company. I also wrote copy for another client's website.

Booked equipment orders for students and professors to use on productionsQuality controlled returned equipment include video & film cameras, lighting kits, and audio recorders