Southeast Texas account management and new business development.

In this multi-sport role, I officiate volleyball, basketball, and softball (including Texas UIL, NCAA & USSSA) sports. This requires planning ahead for scheduling, discipline in rules study, pre-game preparation, and heavy communications with co-official(s), coaches, administrators, and athletes prior to and during competition. I'm required to travel on a regular basis. Further, I actively participate in regular chapter meetings and attend annual officials camps/events to maintain compliance… Show more In this multi-sport role, I officiate volleyball, basketball, and softball (including Texas UIL, NCAA & USSSA) sports. This requires planning ahead for scheduling, discipline in rules study, pre-game preparation, and heavy communications with co-official(s), coaches, administrators, and athletes prior to and during competition. I'm required to travel on a regular basis. Further, I actively participate in regular chapter meetings and attend annual officials camps/events to maintain compliance and readiness. Show less

• Ensure effective project deployment and customer satisfaction.• Strategic sales partner support - secure account revenue growth through license renewals, upsells, and word-of-mouth growth.• Achieved sustainment of annual renewals of 90%+ of Tier 1 U.S. national accounts.• Content writing/editing - create, edit, and maintain Technical Support articles and FAQs.• Manage product onboarding, coordinate proactive interventions at various deployment milestones, redirect clients to… Show more • Ensure effective project deployment and customer satisfaction.• Strategic sales partner support - secure account revenue growth through license renewals, upsells, and word-of-mouth growth.• Achieved sustainment of annual renewals of 90%+ of Tier 1 U.S. national accounts.• Content writing/editing - create, edit, and maintain Technical Support articles and FAQs.• Manage product onboarding, coordinate proactive interventions at various deployment milestones, redirect clients to appropriate inbound support pathways.• Managed cross-functional communication with Developers/IT, Content/Marketing, and Product Managers for product releases to strategic accounts.• Monitor specific onboarding timelines and measurable KPIs. • Led initiative to streamline interdepartmental CRM conventions [MS Dynamics & FreshSales], API/manual fulfillment of product infrastructure and licenses, sales to post-sales handoffs, and internal monitoring of client assets [MS Azure, MS NAV].CCI Learning is an education technology company specializing in interactive courseware, certification, software licensing, and educator customer services. At CCI Learning, we believe "that every lifetime deserves to be maximized." #EnableGreatness Show less

• Planned and effectively implemented daily action plans• Deployed multi-curriculum of Accounting, Microsoft Office, and Personal Finance• Hudl Coordinator - Hudl Certified, Varsity football video uploads and data entry• People management – expectations, corrective behavior, results-based motivation• Balanced multiple tasks and priorities in a fluid environmentTeaching in the CATE (Career and Technology in Education) department. Classes include - Business Management… Show more • Planned and effectively implemented daily action plans• Deployed multi-curriculum of Accounting, Microsoft Office, and Personal Finance• Hudl Coordinator - Hudl Certified, Varsity football video uploads and data entry• People management – expectations, corrective behavior, results-based motivation• Balanced multiple tasks and priorities in a fluid environmentTeaching in the CATE (Career and Technology in Education) department. Classes include - Business Management Technology (MS Office applications), Accounting, and Money Matters. Show less

• Extended mobile app product into a multi-platform software application• Developed strategic alliances with Wilson Sporting Goods and USA Football• Expanded sales opportunities through networking, and effective presentationsSome projects I've worked on include: software company and a business outsourced services company needing a project management system, CPA needing a small business SAAS Accounting system, and an education-based nonprofit needing fundraising software.

• Sage Nonprofit Solutions Division #1 Salesman 2005• Closed $250,000 in nonprofit software during first quarter of employment (Sage Partner)• Managed sales pipeline for seventeen channel partners across twelve states• Business Development – facilitated strategy roundtable workshop sessions• Marketing Communications – Blogger, Contributor to Texas CEO Magazine (2011)Sage Nonprofit Solutions, a division of Sage, is a software publishing company that specializes in… Show more • Sage Nonprofit Solutions Division #1 Salesman 2005• Closed $250,000 in nonprofit software during first quarter of employment (Sage Partner)• Managed sales pipeline for seventeen channel partners across twelve states• Business Development – facilitated strategy roundtable workshop sessions• Marketing Communications – Blogger, Contributor to Texas CEO Magazine (2011)Sage Nonprofit Solutions, a division of Sage, is a software publishing company that specializes in non-profit business software - fund accounting, fundraising, and grants management. Sage sells software through authorized business partners (resellers, VARs), of whom I have served as both an employee and an independent sales contractor. I began in 2000 as an MIP (now Sage NPS) employee, followed by employment at three separate NPS partners. A few notable accomplishments include: Sage Sales Academy's #1 Nonprofit salesperson, closed largest NGO deal (at the time) valued at over $250k, closed over $250k in software sales in just 1 quarter, and moved multiple partners from lower ranks to #1 and #2 positions. Show less

• Top 10 “Key Employee” tag during corporate acquisition• Selection to next generation fund accounting system product design and development team• Supported Sales team with in-the-field needs analysis and product presentationsIMSofTech, now known as inHANCE, a subsidiary of Harris Computer Systems, provides business software solutions to government entities - mostly utility billing and financial management systems.During my time, I served in various roles, such as – end… Show more • Top 10 “Key Employee” tag during corporate acquisition• Selection to next generation fund accounting system product design and development team• Supported Sales team with in-the-field needs analysis and product presentationsIMSofTech, now known as inHANCE, a subsidiary of Harris Computer Systems, provides business software solutions to government entities - mostly utility billing and financial management systems.During my time, I served in various roles, such as – end user support, customer training and implementation, new system design, documentation, and product management as a Sage Abra HRMS reseller/VAR. During a corporate acquisition, I was named a 'key employee.' I actively oversaw the deployment of 100+ system implementations. Show less