With over 15 years of experience in the IT training and certification sector, I am a Business Development Manager at CompTIA, the leading provider of vendor-neutral IT certifications in the world. I help IT professionals and organizations in middle Africa to become knowledgeable and competent to meet the industry demands of the 21st century and beyond.I am a visionary and resourceful leader who coordinates and organizes training operations and delivery with efficiency and excellence. I leverage my expertise in various areas from project management, CompTIA/Microsoft certifications and products, CRM, and technical support to facilitate skills and competencies development and foster strategic partnerships. I am passionate about improving processes and streamlining operations to achieve optimal results and customer satisfaction. I am also a certified Microsoft educator and MCSA demonstrating my commitment and dedication to continuous learning and innovation.