Benjamin King Email & Phone Number

Madison, WI, US

Madison, Wisconsin, United States

• Managed a team of 5 full-time analysts and 2 consultants while serving as the primary escalation point for anything related to UCM's Epic Grand Central and Epic Prelude modules
• Coordinated with IT and operational leadership to investigate and mitigate the impacts of high priority issues, develop and apply new policies and procedures, and ensure the quality of our IT work exceeds the.
• Participated in discovery and design sessions on new projects to craft… Show more
• Participated in discovery and design sessions on new projects to craft the scope of work needed for patient flow and registration workflows in Epic before delegating build and testing tasks to appropriate team members
• Managed all HR-related duties for the team including facilitating weekly 1-to-1s and annual performance reviews with each team member, reviewing resumes and interviewing applicants, hiring and onboarding new team.

Madison, Wisconsin, United States

• Led a team of four Epic Grand Central and Prelude full-time analysts in all facets of Epic support including issue triage and resolution, regular maintenance, Epic upgrade projects, implementation of new functionality.
• Oversaw and directed an additional team of three Epic consultants through design, build, testing, and go-live support for Epic Grand Central and Prelude workflows… Show more
• Oversaw and directed an additional team of three Epic consultants through design, build, testing, and go-live support for Epic Grand Central and Prelude workflows implemented at UCM's Ingalls Memorial Hospital as part.

Madison, Wisconsin, United States

• Utilized agile project management methodology to coordinate between hospital executives, end users, and Clearsense data engineers to develop and implement customized data archival and visualization solutions for.
• Leveraged both technical acumen and results-driven mentality to develop and implement solutions for internal process improvement in the areas of data intake, testing, and… Show more
• Leveraged both technical acumen and results-driven mentality to develop and implement solutions for internal process improvement in the areas of data intake, testing, and implementation documentation Show less

Madison, Wisconsin Area

• Consulted with IT, hospital executives, and hospital end users throughout the implementation lifecycle including scope, system design, development, testing, training, adoption and optimization while reporting on and.
• Oversaw patient flow analyst teams for St. Joseph’s Healthcare Hamilton, Renown Health, St. Luke’s University Health Network, Piedmont Healthcare, and the University of Vermont… Show more
• Oversaw patient flow analyst teams for St. Joseph’s Healthcare Hamilton, Renown Health, St. Luke’s University Health Network, Piedmont Healthcare, and the University of Vermont Health Network Show less

Madison, Wisconsin Area

• Managed team members through personalized growth paths and coordinated with other Team Leads on decisions that affected the entire team
• Advocated for the end user to ensure that development exceeded medical needs while also being intuitive, efficient, creative, and beautiful
• Mastered and implemented a variety of test plans and test cases to find and document both bugs and ideas for enhancements
• Fueled swift corrective actions at all steps in the development cycle including… Show more
• Fueled swift corrective actions at all steps in the development cycle including design, development, testing, and release Show less

Madison, Wisconsin Area

• Adhered to bar standards and anticipated guests’ needs to ensure both high-quality service and the safety of all guests
• Responsibly handled all opening and closing duties, cash and credit transactions, and a personally-maintained bank

Paris Area, France

• Supported diplomats on behalf of the United States at the Organization for Economic Cooperation and Development (OECD), and represented American interests bilaterally and multilaterally while handling sensitive.
• Prepared briefing materials and schedules, coordinated with other delegations to the OECD, and reported to Washington on economic reviews conducted at the OECD
• Kept up-to-date with and drafted cables on current issues while collecting notes from and summarizing… Show more
• Kept up-to-date with and drafted cables on current issues while collecting notes from and summarizing OECD meetings on contentious topics Show less

Madison, Wisconsin Area

• Communicated with other bellmen while shuttling to and from airports, restaurants, and downtown events to ensure efficiency and safety of shuttle system
• Provided guests with efficient and accurate bag storage and high-quality vehicle valet process
• Monitored bell stand and closet to ensure an accurate supply of inventory, including gas levels in shuttle vehicles
• Assisted front desk with room deliveries, check-outs, and helped address any other guest questions or concerns

• Collaborated as a team to respond to in-person and telephone queries about library policies, printing, borrowing books and obtaining course materials
• Assisted new employees in learning duties and proper work policies
• Monitored paper and ink levels in printers while keeping inventory of surplus supplies
• Assisted students and University faculty with any additional requests

Madison, Wisconsin Area

• Greeted and directed guests through construction and into and out of parking lots to ensure efficiency of traffic flow
• Addressed any and all guest questions and concerns

Madison, Wisconsin Area

• Promoted positive public relations through personal and friendly interactions with customers
• Regularly maintained quality of carts, course, pro shop, and bar areas to ensure they exceeded club standards
• Monitored and aided in the teaching of lessons for 100+ junior golfers