Ben Wallace Email & Phone Number

Exeter, England, United Kingdom

- Led the creative direction and strategy for all design projects, ensuring brand consistency and significant impact across print and digital channels. - Created compelling visual assets that drove engagement and conversions. - Implemented a creative request pipeline, reducing dependency on external agencies by bringing more design work in-house, thereby cutting agency spend and improving operational efficiency. - Managed and developed two junior team members, enhancing their design… Show more - Led the creative direction and strategy for all design projects, ensuring brand consistency and significant impact across print and digital channels. - Created compelling visual assets that drove engagement and conversions. - Implemented a creative request pipeline, reducing dependency on external agencies by bringing more design work in-house, thereby cutting agency spend and improving operational efficiency. - Managed and developed two junior team members, enhancing their design skills and contributing to their professional growth - Collaborated closely with marketing to align design efforts with overall brand objectives - Innovated and implemented design solutions based on market trends and consumer. insights, significantly enhancing the brand’s presence and effectiveness in competitive markets. - Conducted user research and journey mapping, collaborating with the web development team on A/B testing initiatives using VWO to optimize website user experience and drive sales. - Worked with external agencies and partners to complement internal capabilities and achieve project objectives. Show less

Bath, England, United Kingdom

- Generating concepts and ideas for campaigns and proposals– Designing creative for digital, motion, branding and print, across all areas of the business– Managing the creation of print and digital advertising from concept through to delivery– Print, advertising and marketing communications– Design amendments, artwork, layout and image manipulation– Contributing to presentations, proposals and motion showreels– Source and/or create photography, illustrations, and… Show more - Generating concepts and ideas for campaigns and proposals– Designing creative for digital, motion, branding and print, across all areas of the business– Managing the creation of print and digital advertising from concept through to delivery– Print, advertising and marketing communications– Design amendments, artwork, layout and image manipulation– Contributing to presentations, proposals and motion showreels– Source and/or create photography, illustrations, and graphics for individual projects– Develop and produce marketing collateral to support the company’s strategy and visual branding- Designing and hand-coding HTML5 creatives for use across various platforms- Optimisation of HTML5 creatives for improved performance and user experience– Directing and getting the best from internal designers and external creative contributors– Championing and challenging SHIFTS creative process and way of thinking Show less

Bristol, England, United Kingdom

Key Responsibilities:- Lead creative projects for Paligap brands, adapting to various visual identities.- Deliver content for marketing teams across digital channels.- Design custom Alé Cycling kits and manage client relationships.- Collaborate to create UK-specific cycle clothing ranges that drive sales and brand notoriety.- Create informative reports, proposals, and presentations for senior management.- Design in-store point-of-sale concepts and artworks within… Show more Key Responsibilities:- Lead creative projects for Paligap brands, adapting to various visual identities.- Deliver content for marketing teams across digital channels.- Design custom Alé Cycling kits and manage client relationships.- Collaborate to create UK-specific cycle clothing ranges that drive sales and brand notoriety.- Create informative reports, proposals, and presentations for senior management.- Design in-store point-of-sale concepts and artworks within budgets.- Create wireframes for e-commerce and brand pages to boost online presence. Show less

Yate

Key Responsibilities:- Supported eCommerce with product photography, retouching and web graphics- Created email campaign assets and social media content- Managed assets using the WordPress Content Management System- Produced and updated internal and external catalogues and literature- Designed web banners, takeovers, e-mailers, social media assets, and concept visuals- Maintained consistent, high-quality artwork across platforms, repurposing master templates.

Bristol, United Kingdom

Key responsibilities:- Accountable for all store compliance of process and procedures- Planned and prioritising workload to ensure a productive and efficient team- Maintained a safe environment for both the team and customers- Held regular employee performance reviews and succession planning- Communicated and monitored KPI targets and expectations to deliver results- Reported to ensure payroll is met on a weekly basis, resolving any issues effectively- Recruited… Show more Key responsibilities:- Accountable for all store compliance of process and procedures- Planned and prioritising workload to ensure a productive and efficient team- Maintained a safe environment for both the team and customers- Held regular employee performance reviews and succession planning- Communicated and monitored KPI targets and expectations to deliver results- Reported to ensure payroll is met on a weekly basis, resolving any issues effectively- Recruited and lead a management and sales team who lived, breathed and road bikes- Drove focus on customer service, ensuring customer experiences exceeded expectations- Organised and executed regular charity, sales and promotional events- Guided the team to work within timeframes set by the business and set realistic expectations- Analysed and managed commerciality of key products to influence sales and profitability- Worked closely with Area Manager and contributed to the success of the area- Implemented structure to ensure store met compliance, service, and security standards Show less

Bristol

Key responsibilities: - Recruited and trained new colleagues- Interpreted merchandising guidelines to the sales floor with strong commerciality- Ensured 100% customer satisfaction through providing excellent customer experiences- Supported and pushed sales and performance - Oversaw stock loss and prevention implementation- Controlled costs and executed operational duties- Scheduled and adjusted staffing level to match customer demand- Executed the role of… Show more Key responsibilities: - Recruited and trained new colleagues- Interpreted merchandising guidelines to the sales floor with strong commerciality- Ensured 100% customer satisfaction through providing excellent customer experiences- Supported and pushed sales and performance - Oversaw stock loss and prevention implementation- Controlled costs and executed operational duties- Scheduled and adjusted staffing level to match customer demand- Executed the role of store manager in their absence- Prioritised and assigned daily tasks Show less

Bristol, United Kingdom

Key responsibilities:- Support both the store and assistant manager with day to day tasks.- Exude enthusiasm and boost sales in both Repair, bike sales and accessories.- Manage the workload successfully throughout the team.- Reinforce and manage store standards- Authorise discounts, returns, warranties, and other transactions in service- Listen to customer concerns and help find solutions

Bristol, United Kingdom

Key responsibilities:- Provided high-quality customer sales and service across all departments.- Carried out repairs and build new bikes to industry standards.- Achieved company sales targets of cycles, accessories and servicing.- Monitored stock availability and purchasing to enhance faster service turnaround.- Maintained a safe and clean work environment.- Minimised stock loss through correct warranty procedures.- Managed tool and supply inventory