Rich B. Email & Phone Number

Redmond, Washington, US

Participants in the Loaned Professional Leadership Program leave their home jobs to help run Microsoft's annual international Giving Campaign. From July through November, Loaned Professionals focus on strategy and execution at the company-wide level to make the campaign more engaging and impactful, support Giving Champions​ in their campaign planning.

Redmond, Washington, US

As a FastTrack Solution Architect, I help organizations facilitate digital transformation and harness the power of data to achieve desired business outcomes. Through development of recommended practices and collaboration with product groups and project stakeholders, I drive successsful deployment of Dynamics 365 applications and solutions, provide.

Ashburn, Virginia, US

• Facilitate integration of the Tribridge Dynamics 365 practice into the D365 Enterprise practice within DXC Eclipse following acquisition.
• Cultivate deep product experience and technical delivery capability across Microsoft Dynamics service offerings.
• Explore and facilitate opportunities to add value to job accomplishments and assist in defining “best practices” in delivery, including templates, work plans, and methodologies.
• Resolve project, customer, and staff issue escalations across the Dynamcs 365 Enterprise portfolio of Finance and Operations and Customer Engagement implementations.

Tampa, FL, US

• Performance management of the Dynamics AX consulting practice in terms of revenue and chargeability, and balance staffing strength with profitability and growth while ensuring successful delivery to our customers.
• Directly contribute to more than one hundred implementations, including infrastructure design, system build, application upgrade, and maintenance of Dynamics AX, GP, CRM, and SharePoint.
• Evaluate and implement IT strategies for systems administration for clients of all sizes in diverse industries and environments.
• Management of technical delivery resources within the Dynamics AX practice, in collaboration with sales and Customer Care.
• Delivery and standardization of technical delivery methodology for Dynamics AX implementations.

Tampa, FL, US

• Management of technical delivery resources within the Dynamics AX practice, in collaboration with sales and Customer Care.
• Delivery and standardization of technical delivery methodology for Dynamics AX implementations.

Tampa, FL, US

• Delivery of technical services for Dynamics AX, CRM, and GP implementations.
• Designed, implemented, and administered network infrastructure and equipment for SMB and Enterprise clients in diverse industries.

West Henrietta, NY, US

• Planned, installed, and configured GP, CRM, SharePoint, SQL, and AD technologies in Windows environments for client of all sizes, ranging from single-user implementations to highly-customized implementations comprised.
• Managed upgrade and migration projects for GP, SharePoint, and Exchange clients.
• Evaluated and implemented IT strategies including backup, restore, anti-malware, patch-management, and in-house application development. Budget, assess, optimize, and evaluate information technology expenditures and.
• Implemented and managed SQL Server 2000/2005/2008 database environments. Assess, optimize, performance tune, and migrate existing installations.
• Planned, specified, quoted, deployed, managed, and maintained Windows 2000/XP/Vista environments and Windows Server 2000/2003/2008 infrastructures, including help desk support, troubleshooting, hardware and software.
• Provided information technology support, including Exchange Server, Windows Server, Citrix, and Mac OSX administration, and desktop and productivity application support.

• Project manager for implementation of Accpac Advantage ERP system and MISys Manufacturing suites.
• Coordinated migration from in-house to outsourced EDI services and implement integration of third-party EDI services.
• Budgeted and evaluated information technology expenditures.
• Administered networking environment and infrastructure, including Exchange 2003 and Cisco VPN.
• Backup, archived, and recovered data in anticipation of and response to discovery requests and environmental events.
• Specified and supported applications and infrastructure for remote users and offices.

Santa Fe Springs, CA., US

• Developed and administered corporate web sites and intranets for intranet portals, call center, and public sites.
• Planned, deployed, managed, and maintained Windows 98/2000/XP corporate environment and Windows Server NT/2000/2003 corporate infrastructure, including help desk support, troubleshooting, and hardware and software.
• SQL Server 2000/5 Database Administration, including database design, implementation, and maintenance.
• Authored and deployed SQL Reporting Services reports and custom ASP.NET web applications for a large customer service call center.
• EDI administration of annual transaction volume exceeding $1.8 billion.
• Implemented and maintained IT strategies including backup, restore, anti-malware, patch-management, and in-house application development.

Torrance, CA, US

• Created and maintained applications and content for corporate web sites.
• Planned annual print advertising schedules and budgets. Prepared and distributed promotional material, including press releases, catalogs, manuals, and other product literature, online and in print.
• Coordinated internal and external event planning, including hotel accommodations, invitations and attendance, meal planning, entertainment, and award presentations, for trade show exhibitions and National Sales Meetings.
• Provided information technology support, including Exchange Server administration, Windows 2000 server administration, and desktop and productivity application support.

JP

• Collaborated with Japanese foreign language teachers in creation of supplementary teaching materials, and formulated daily lesson plans for junior high, elementary, kindergarten, and adult students.
• Planned, directed, and participated in international exchange events, including English language educational recreational activities for preschool and kindergarten students.
• Conducted training workshop on effective team-teaching techniques for fellow teachers at prefectural seminar. Mentored incoming ALT's employed by Omigawa Board of Education.
• Coached junior high school speech contests participants to team victory in 1999 Katori Speech Contest.

Bachelor Of Arts (Ba), East Asian Studies, Germanic Studies

Certificate, Business Foundations