Blaine Light Email & Phone Number

Mountain View, California, US

Phoenix, Arizona, US

Leading Operations at Zendoor by increasing operational efficiency and retention as we grow.Invested in, advised, and supported various startups including Roadmap, Conneq, Kyte, Yayem, Shef, ClearCo, HeyJane, Cabana, Isthmus, On Deck, and others. Was interim COO at Roadmap, helping qualified candidates to land their first job in tech / startups.

Remote, US

As the Head of Expansion, in 1 year, I led general managers, sales, and operations teams from 2 markets to 8, from 1 employee to 26, and built a business that brought in an additional $1M/yr+ in profit.Endpoint grew from Series A to Series C during my time there.

Phoenix, Arizona, US

• In <2 years:
• Scaled team from 2 to 52 people with an amazing culture -- we achieved 100% Employee Satisfaction (eSAT) since the day we started
• Engaged 80k professionals on the platform across 8 cities
• Raised $6M (plus $1M in debt) from family/friends, investors, and VCs
• Grew revenues 727% YoYQwick connects food & beverage Professionals (servers, bartenders, dishwashers, & cooks) with Businesses who need them (hotels, caterers, grocers, & convention centers).As COVID hit, we had to.

San Francisco, California, US

• Recruited, led, and managed an awesome team of 70 managers, leads, and specialists, supporting US-wide Fraud, Compliance, Calls, Audits, and more, to centralize redundant tasks and reduce costs as we head towards an IPO.
• Lobbied management to obtain a $3.8M budget for a team of 70, centralizing over 80 redundant processes across the US
• Convinced leaders across the US to merge their 3 teams in 3 different cities into my one US-wide team, resulting in 35% reduction in costs
• Aggregated Fraud processes from 263 US cities, saving $6.7M/yr in fraudulent customer spend
• Helped drivers remain compliant with local laws across US and Canada, ensuring 12 regulation-heavy cities remained operational

San Francisco, California, US

• Launched Operations for Arizona, New Mexico, and Nevada (Founding Member, to Hiring + Leading Operations Team of 7)
• Managed Operations in Arizona and Nevada, responsible for onboarding and maintaining 25,000+ drivers to power Uber in the Desert

San Francisco, California, US

• Launched Uber in Phoenix, Las Vegas, and 10 other markets.
• Led and Managed a team of 4 Ops Managers to scale Uber, growing from ~10 to 15,000 drivers.
• Created & Launched a Driver-to-Rider affiliate program resulting in over 105,000 New Riders joining Uber.
• Facilitated a Worldwide Operations Managers Mini-Summit, with 50+ Attendees.

San Francisco, California, US

• Advised Pillow's Head of Operations, President, and CEO, to help them scale efficiently and effectively.
• Pillow was acquired by Homeaway

California, US

DoubleRock invests primarily in early and growth stage technology companies. We help successful, entrepreneurial businesses scale to become global market leaders. We invest primarily in US enterprises seeking between $3-$10m in funding and are looking for expansion capital.We invest in big data, e-commerce, mobile, cloud security, and infrastructure.

real5D helped a mall go from 65% leased after 1.5 years to 95% leased in 3 days.real5D is a virtual experience for leasing real estate. A potential buyer can "walk" around an online model of a property from their computer before that property is even built.Please see http://real5d.com to visualize the future of real estate with us.

Tucson, Arizona, US

Courses of Interest: Technical Sales & Marketing, Social Media Analytics, McGuire Entrepreneurship Program, Mathematics of Investing, Development Economics, Accounting, Engineering Economics, C Programming, Project Management, Stochastic Computer Simulation, Computers & Interworking Society, Operations Research, Law for Engineers, Quality Management, Cost.

Utilized Google Adwords and Search Engine Optimization (SEO) to improve the organic search results and direct inbound traffic to wmlodgesuites.com and greenglen.com, doubling reservations for the same period year over year.

New York, NY, US

Created a Goals Tracking Tool to enable Information Security teams to actively monitor their goals to completion, saving many employees countless hours of inefficient goals tracking.

San Francisco, California, US

Great program to ideate and network with startup founders & investors across the world.- Moved dates from May 2020 to 2000 to move to bottom of profile (not relevant experience but still want to keep it here)

Beijing, Beijing, CN

• I was only at ofo for 4 months due to a US-wide RIF of almost the entire team
• Drafted bikeshare regulations via stakeholder meetings with Mayors & City Managers of Scottsdale & Tempe- Moved dates from April 2020 to 2000 to move to bottom of profile (not relevant experience but still want to keep.
• Managed all bikes deployed in Greater Phoenix with a staff of 15
• Represented ofo’s Phoenix business for all PR/GR, including a featured article in AZ Republic

Strategy & Leadership

Engineering Management - Top Of Class & Summa Cum Laude, Minors: Spanish, Math, Aerospace Engineering. Entrepreneurship Certificate.

Education record