Blair Wright Email & Phone Number

Edinburgh

Edinburgh

Working with HR and business leaders to develop and implement the communications plan which underpins the announcement of organisational restructures resulting with redundancies. The role is bank-wide and supports senior business leaders by developing clear, simple and timely employee communications.

Edinburgh, United Kingdom

Working on the HR simplification agenda for employees in the UK, I project managed and implemented two change projects into Business Services for c.17,000 employees. The first was a move from paper to electronic payslips, which supports the HR online strategy, reduces printing and distribution costs. The second was service improvements to our employee exit process, reducing the time a line manager spends exiting employees by removing unnecessary tasks, and moving responsibility for processes to our HR shared service.

Edinburgh

I was responsible for the delivery of the bank's global employee opinion surveys (Our View, Culture & Reputation, Joiner & Leavers) within Business Services, a global divison of c 30,000 employees. Providing key people insight and research to HR Executives, Leaders and HR BP's for the survey responses of c. 26,000 employees (for Our View) across the UK, EMEA, India, APAC and the US. Using multiple survey results to provide insights for business leaders and HRBPs, as an input to their people plans to drive improvements in engagement and leadership.

Edinburgh

I partnered with three of the leadership team of the global Technology function of c. 7,000 employees across 52 countries. I supported the creation of their people plans during a period of significant change for the Bank, following the acquisition of ABN Amro and the economic downturn in 2008. I successfully led the programme to manage a business restructure exiting 900 employees in the UK, Ireland and US requiring cross jurisdiction consultation and communication.

Developed the people plan to underpin the Business strategy.

Edinburgh

I managed and implemented a number of change projects including; coaching for Group Technology employees, as a method to improve performance. I also introduced a revised approach to mentoring in the Manufacturing Division, to support employee talent discussions across the UK business. I led on behalf of Technology Services, the transfer from our Retail divsion of 1,250 employees. This included designing an engagement strategy and delivering the harmonisation of terms and conditions.

I developed effective relationships with my partners working together to create and implement people plans in a highly unionised environment. Working with line managers and employees to demonstrate the important contribution that employee engagement makes to the business performance scorecard. I provided the commercial analysis of people related issues such as absence, attrition and under performance to assess the impact of the financial bottom line. This gave HR a more commercial aspect to the Operational agenda. I quickly became a credible member of the Engineering Business Board giving the HR agenda and people plans greater focus and priority.

Edinburgh, United Kingdom

I undertook a number of transactional roles including absence, maternity, pensions and recruitment. Latterly I led a team of 12 employees, managing the recruitment of Customer Service staff for the East of Scotland and North England. I introduced a telephone pre-screen to accelerate the selection process. This method was later adopted across BT for customer service roles, reducing recruitment costs and the time from advertising to hiring.

Edinburgh

Employed in a variety of administrative roles including; checking telephone bills for accuracy, processing bill payments and debt recovery.

Education record

Higher Education in Maths, English, Modern Studies and Art and Design and Sixth Year Studies in Art and Literature

Education record