Blake Beesley Email & Phone Number

San Leandro, California, United States

Dynamic and results-driven Operations & Technology Manager with a focus on enhancing operational efficiency, driving digital transformation, and strategically scaling business operations for Pacific Plumbing Systems. Leveraging comprehensive experience in job tracking, cost analysis, team management, and financial planning, I implement cutting-edge systems and automation to ensure streamlined workflows, profitability, and exceptional customer service. Key accomplishments include:System Development & Automation: Built and integrated end-to-end job tracking and costing systems across residential and commercial divisions, centralizing processes and automating data input for precise, real-time job profitability and progress tracking.Digital Modernization & SEO: Rebuilt the company’s website with SEO-optimized pages, increasing online visibility and client acquisition. Implemented local SEO and launched digital marketing initiatives, including ad campaigns and QR code-based advertising for the residential fleet.Team Leadership & Process Optimization: Created detailed SOPs for all roles, standardized timecard processes, and facilitated digital time tracking, resulting in enhanced accuracy and efficiency. Developed individualized profiles and workflows for seamless document access and accountability across the team.Financial Strategy & Cost Savings: Spearheaded strategic cost-saving initiatives in insurance, payment processing, and rewards programs, reducing annual expenses. Designed financial models for breakeven costs, growth projections, and customer financing, ensuring sustainable business expansion.Client Engagement & Branding: Achieved a 10x increase in Google reviews, developed customer-facing materials, and implemented monthly newsletters, positioning Pacific Plumbing Systems as a trusted, top-rated service provider.