•Foster company growth via exceptional client representation, customer retention, creation of and timely delivery of proposals to enhance properties.•Successfully collaborate with the rest of the Orange County Branch to ensure all client and company needs are met and completed on time.•Prioritize an ever-evolving list of client and property needs.•Strategically manage 60+ individual properties in OC as well as maintain dozens of satisfied clients, tenants and other property contacts. •Facilitate an efficient flow of communication between clients and subcontractors by taking the lead on technical details and project needs.•Organize and plan out annual client budgets to guarantee that all landscaping goals are met and property retention is maximized.

A top performing buyer who managed millions of dollars of inventory, assisted in the sales process, analyzed quickly changing market data with negotiating skills.• Rewarded with Buyer of the Month multiple times and far surpassed company goals through outstanding ability to gain instant report and salesmanship• Vehicle Point of Contact for the entire West Coast Region of Carmax• Managed millions of dollars of inventory for on-site and off-site auctions• Qualified for the MDP Program and am currently on the road to a Senior Buyer promotion• Accomplished a #2 ranking in the LA Region out of 147 buyers between 8/5-9/5. 37.9% total buy percentage: 7.3% over target. Retail buying: 12% over target. Valuemax buying: 5.3% over target. Wholesale: 4.6% over store target• Led my office in the interviewing and hiring of new employees to fill staffing needs• Managed our team of Buyers Assistants, followed up on performance and workplace needs, and created their work schedules• Represented my Purchasing Department for multiple Recognition Lunches and presented positive performance recognitions for employees• Achieved President’s Club level for surpassing 10,000 appraisals• Exceeded average buyer appraisal time in 18 minutes per vehicle: 40%-60% faster than office average, while maintaining strong accuracy in a fast paced environment • Created and championed aftermarket parts training module to increase appraisal accuracy and minimize loss in wholesale auctions• Responsible for 20-30 vehicle appraisals daily through thorough examination of vehicles and market data analysis

Successful salesman who hit targets every month, while obtaining exceptional customer service reviews and being recognized by corporate as having a very strong up-selling technique.• Recognized and rewarded with having the highest customer service score against 400 other consultants in the LA region• Consistently performed above average in upselling Carmax accessories and was requested to provide sales techniques to corporate to increase consultants’ sales effectiveness• Promoted to Buyer in Training within 1 year. Average promotion time is 2 years• Performed online/phone sales in addition to in store customer sales• Accurately and efficiently acquired sensitive information to perform finance applications• Became a mentor and trainer for new Carmax employees who grew to be top performers in the store

• Led promotions within online forums and over the phone for Stillen performance parts, specials and the Stillen brand• Managed a booth at the OC Auto Fair to expand customer base while promoting Stillen• Provided superior customer service daily in person and via telephone• Placed orders and made sales while providing exceptionally technical support for a large scale of products

• Offered outstanding customer service through sincerely addressing each customer’s needs• Responsible for managing high profile clients • Upheld team morale through exceptional work ethic, attitude and energy level