•Manages key tasks and/or projects to perform IT Risk Assessments, IT Advisory Reviews, IT Project Assessments, 3rd Party IT Testing, and other project reviews as identified across all aspects of Information Technology, including application development, cyber security, enterprise architecture, business continuity and disaster recovery, and change management•Stays abreast of innovative business and technology trends in IT security, risk, and controls and advise leadership on technology initiatives that support these trends•Manages relationships with key stakeholders within strategic business groups and technology to ensure effective execution of the risk management framework•Performs deep dives on IT security-related processes and systems•Identifies applicable regulatory risks from changes or releases to regulatory guidance and requirements and provide subject matter expertise for resolution and risk mitigation•Manages targeted reviews of internal risk and control assessments on current and/or emerging IT risks•Develops, tracks, and reports on Key Risk Indicators (KRIs) for Information Technology•Monitors, tracks, and reports mitigation and resolution of IT risk issues•Develops and manages reporting to effectively communicate key risks, findings, and recommendations for improvement and discuss results with key stakeholders

· Troubleshooting and managment of company's application softwares · Remote malware removal on infected devices · Continually update catastrophe retrieval procedures· Desktop configuration · End user education of softwares and malware prevention · Project management of footprint wide software implementation · Researching and documenting solutions to improve software resolution effeciency

· Identity and access management· Creation of new employees, distribution groups, and vendor accounts in Active Directory· Application manager of the bank's dual authentication platform · Modify and maintain correct privileges of employees and vendors· Manage company email access via Powershell and Office 365· Workspace creation of SFTP through DNI SecurTransfer· Vendor due dilligence and SOC review· Investigate and stop malicious attacks sent via email· Webwasher proxy management

• Managing Footprint wide network to ensure business continuity• Remote connect with tightVNC software for pc repair• After Hours responsibilities• Application installation and removal• Hardware installation and troubleshooting

• Hands on custome installation of aftermarket stereo, speakers, amplifiers and visual componenets• Responsible for quick and precise installation times to ensure customer satisfaction• Audited department inventory

• Answered customer calls• Remote web connect to diagnose computer• Virus removal• Application installation and removal• Hardware installation and troubleshooting