Provide strategic direction, leadership, and coaching for the Technology, Data & Science Career Community, one of seven distinct career communities in the Knowlton Center.Meet with students virtually or in-person to address concerns and provide guidance related to their career development through one-on-one coaching.Act as a Knowlton Center liaison to five academic departments to develop partnerships and help inform them of opportunities the Knowlton Center provides.Supervise Knowlton Center Peer Fellows assigned to my career community to build up their leadership skills, increase career community engagement, and create resources tailored to this student population.Present and Participate in Knowlton Center Signature Programs such as Journey with other Knowlton Center staff to educate the Denison student body on career-related content.Collaborate across campus in efforts to coordinate various on-campus events with campus partners to increase engagement in the career center and the partnering department(s). Manage the student selection process and logistics for one of our outside partners, Possible, to provide qualified students for this career accelerator.Generate weekly newsletters in Uconnect for students and other campus partners to showcase the latest internships, jobs, events, and more to inform subscribers about information relevant to this domain area.

Spearheaded campus-based transfer outreach and programming in collaboration with campus partners to enhance student engagement and success.Led a caseload of 250+ first-year students to improve retention rates through personalized academic support and intervention strategies.Provided one-on-one coaching to undergraduate students on academic and personal development topics to foster their success and college retention.Maintained accurate and detailed advising notes in Indiana University’s Advising Records (AdRx) System to ensure seamless student progress tracking and advising.Monitored student performance throughout the semester and executed intentional outreach to support at-risk students and improve academic outcomes.Participated in New Student Orientation and other enrollment events, enhancing student onboarding and promoting engagement.Collected, analyzed, and reported data on student services, progress, and satisfaction, informing program improvements and enhancing service delivery.Directed the bi-annual Office of Student Success "Drive to Advise" event, increasing campus-wide awareness and participation in making proactive academic advising appointments.Managed a caseload of student-athletes, delivering tailored academic advising prior to the creation of a dedicated Academic Success Coach for Student-Athletes role.Guided exploratory students through major selection processes, helping them identify their academic and career goals (2017-2021).Advised 11 first-year Criminal Justice and Psychology majors, providing academic support tailored to their specific needs (2021).

Co-taught first-year seminar for 3 years (Fall 2019-2021) covering various topics to incoming first-years to aid in their transition into IU East.

Leveraged an Early Alert system to notify Athletics personnel of student-athlete performance, enhancing academic oversight.Managed and updated student-athlete records in Wright State University’s SCT Banner System to ensure accurate tracking.Generated weekly study table attendance reports for advising and coaching staff, supporting academic compliance and monitoring.Evaluated high school and transfer student-athlete transcripts to verify NCAA eligibility and streamline recruitment processes to Wright State.Tutored student-athletes in APA writing and supervised athletic study tables to improve academic performance.Provided missed class letters for 13 NCAA teams to coaching staff, ensuring coordination with academic responsibilities.Advised department personnel on technical and computer issues, improving operational efficiency.

Assessed transfer credits (AP/PSEO/CCP) for 70 students to ensure applicability toward degree and Wright State Core requirements.Interpreted high school articulation deficiencies and recommended remediation courses to support academic progress.Analyzed entrance requirements for Wright State University’s colleges, determining direct admission eligibility for incoming students.Advised incoming freshmen and transfer students during orientation to facilitate smooth transitions.Created individualized schedules for incoming students using the SCT Banner system, aligning courses with degree pathways.Led orientation advising and information sessions for new students and families, enhancing understanding of University College services.Completed University College Advisor training to effectively utilize tools and strategies that promote student success.

Facilitated three focus groups to gather insights into students' experiences, both positive and negative, post-matriculation.Analyzed focus group data and presented results to the department, informing future improvements in student services.Aided in recruiting three Transfer Ambassadors to enhance peer support and student engagement in the center.Designed a Student Satisfaction survey in Qualtrics to collect quantitative feedback on center services for data-driven improvements.Reviewed articulation agreements between Wright State and community colleges to evaluate credit transfer and partnership alignment.

Connected students to appropriate campus resources while overseeing the Student Services desk, improving access to academic support.Presented at New Student Orientations to inform students about expectations and available services at Clark State.Evaluated student transcripts and advised on transfer credits to facilitate smoother transitions into the college.Guided students through application processes, class scheduling, and FAFSA completion to enhance their enrollment experience.Organized Student Resource Days, Graduation Fairs, and seasonal events in collaboration with Clark State staff to promote student success.Represented Clark State at local high school recruitment events to attract prospective students and promote the college’s programs.

Trained 20+ new employees on service and presentation stations, as well as employee etiquette, ensuring the "McDonald's golden standard" customer service.Managed drive-thru cash windows using headsets and automation systems to maintain efficient customer traffic flow.Evaluated trainees on operational fundamentals using corporate training materials to ensure consistent performance.Collaborated with Crew Trainers and management to uphold store standards and ensure alignment with upper management expectations.