• Independently managed three cyber security contracts • Responsible for ensuring client’s computer systems, networks, and data are protected from security breaches and cyber threats• Monitored and responding to security incidents, when needed• Collaborated with team members on best practices and evolving cyber security environments• Selected to represent the company at a national tech security conference in Los Angeles, California• Gained experience with presentation skills• Performed tests to uncover network vulnerabilities• Monitored systems for anomalies and intrusions• Successfully identified and resolved seven real-time cyber incidents for clients• Experience with SIEM (IBM QRadar, Splunk, Microsoft Sentinel) • IDS/IPS

• Provided friendly and effective customer service • Assisted my team in increasing the store’s seasonal sales by an additional $1,740 per month • Acquired knowledge about Lowe’s products and memorized product location to enhance the customer experience• Assisted team members in warehouse-related tasks