Blake I. Email & Phone Number

Cooperstown, New York, United States

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.

Fy Creek, NY

• Answered product and service questions, suggesting other offerings toattract potential customers.
• Provided accurate information about promotions, customer programs, andproducts, helping drive high customer retention.
• Reached out to customers after completed sales to suggest additionalservice or product purchases.
• Leveraged sales expertise to promote products and capitalize on upsellopportunities.
• Increase sales by 15% through effective marketing strategies.
• Built long-term, loyal customer relations by providing top-notch service anddetailed order, account, and service information.

Cooperstown, NY

• Provided positive first impressions to welcome existing, new, and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Prepared merchandise for sales floor by pricing or tagging.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cooperstown, NY

• Provided friendly, courteous service to create memorable moments for guests.
• Delivered catered food and supplies to facility for on-time set-up.
• Inspected catering equipment and utensils regularly to manage wear and tear.
• Followed food safety practices and sanitation guidelines.
• Cleaned and maintained work areas, equipment and utensils.

Oneonta, New York, United States

• Ensured merchandise met Lowe's quality and safety standards andprocessed returns efficiently.
• Increased efficiency of flow of goods and accuracy of inventory by 10%.
• Implemented new signage and labeling for inventory and customer orders in receiving as well as on sales floor allowing for better accuracy in known location of inventory.
• Ensured merchandise was accurately accounted for, replenished, and prepared for customers.
• Worked with coworkers and management to increase productivity in warehouse by 10% through reorganization of receiving area.
• Worked with coworkers and management to implement changes in warehouse receiving area to increase accuracy of inventory through new labeling system.

Patrol Division

RETIRED

Patrol Division

• Provided excellent customer service to citizens of Snohomish County.
• Possess good powers of observation and memory.
• Ability to write clear, concise incident reports organizing details logically and utilizing correct spelling and grammar resulting in exceptional written communication skills.
• Ability to develop and maintain interpersonal relationships. Ability to understand and carry out complex oral and written instruction. Exceptional verbal communication skills.
• Ability to engage and manage multiple simultaneous complex situations utilizing available resources to effectively resolve a situation(s).
• Ability to work under pressure. Good mental intelligence, emotional stability, self-assurance and a high degree of initiative and good judgment.

Community Transit - Transit Police Unit

Provide Community Transit with police services ensuring a safe and secure environment for their employees and infrastructure. Respond to critical incidents (e.g. weather related incidents, criminal incidents including terrorism) affecting Community Transit and the citizens of Snohomish County. Ensure a safe and secure commute environment for the citizens.

Lynnwood Police Department

State certified Field Training Officer. Provide training for new officers and recruit officers for the Lynnwood Police Department. Non-expiring certification.

• Provide service to the citizens of the City of Lynnwood to safeguard and protect their lives, property, and
• constitutional rights
• Acquire and maintain familiarity with administrative policy and execute service programs within assigned area of responsibility.Secure all information pertinent to the proper conduct of business prior to the tour of.
• Possess good powers of observation and memory
• Ability to write clear, concise incident reports organizing details logically and utilizing correct spelling and grammar
• Ability to develop and maintain interpersonal relationships.Ability to understand and carry out complex oral and written instruction

Bothell, WA

Northwest Groundworks specializes in land clearing and brush management solutions. Our services include site clearing, mobile grinding services for green waste, forest fire fuel reduction services, biomass harvesting (slash clean up), ROW clearing and maintenance, mowing, storm response and clean up. On occasion we'll offer other services such as habitat.

King County

Disaster preparedness. NIMS and ICS training and activation at incident location(s). Command post security. Work with other Search and Rescue (SAR) personnel in the field to complete objective. Transport various emergency workers to and from command post and field locations. Search for and locate missing and endangered persons; assist with recovery of.

Snohomish County

Pipe/utility laborer, heavy equipment operator (12, 16 and 20 ton excavators).

Lynnwood, WA

Assist with evidence transports, crime scene security, traffic control at collisions, weather related incidents, and other major events. Transport fleet vehicles to and from city shop, clerical duties, assist at department firearms training.

• Secure parks and beaches at dusk.
• Educate park and beach users on Bellevue Municipal Codes (BMC) and issue verbal and written warnings for violations. Maintain relationship with Bellevue Police Department on criminal or nuisance activity associated.
• Document and prepare reports according to policy.
• Part time positions; perform public speaking for various educational nature talks and events.
• Security patrols for city's 85 parks and six beaches.
• Respond to nuisance and dangerous wildlife complaints and work with Washington Department of Fish and Wildlife on such incidents.

• Set up rental contracts, dispatch truck drivers
• Customer service
• Deliver equipment
• Knowledge of heavy equipment operation
• Basic mechanic work on small equipment and power tools

Mount Vernon

• Set up rental contracts, dispatch drivers.
• Basic mechanic work on smaller equipment (walk behind rototillers, paint sprayers, dehumidifiers, electric and pneumatic breakers etc).
• Assist CDL drivers with unloading and loading equipment such as 12-20 ton excavators, boom lifts, backhoes, dozers, rough terrain forklifts, reach forklifts, and rough terrain scissor lifts.
• Clean equipment and trucks maintaining professional and presentable look of company vehicles and equipment.
• Assist other mechanics with maintenance and repairs on heavy equipment.
• Deliver equipment via 1-ton truck and 12,000 lbs trailer. Equipment included mini excavators up to 12,000 lbs, 5,000 lbs mast forklifts, various size rollers, skid steers, tractors with various attachments (hoe.

Criminal Justice

Associate Of Arts (Aa), General

Studied general classes for AA degree.