Blake Beachel
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Blake Beachel Email & Phone Number

Senior Manager, Digital Transformation - Digital Engagement & Field Mobility at Brightspeed
Location: United States, United States, United States 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Manager, Digital Transformation - Digital Engagement & Field Mobility
Location
United States, United States, United States
Company size

Who is Blake Beachel? Overview

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Quick answer

Blake Beachel is listed as Senior Manager, Digital Transformation - Digital Engagement & Field Mobility at Brightspeed, a company with 5 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Blake Beachel.

Blake Beachel previously worked as Senior Program Manager at Brightspeed and Platform Manager at Brightspeed. Blake Beachel holds Associate'S Degree, Computer Systems Networking And Telecommunications, 3.8 from Mccann School Of Business And Technology.

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Email format at Brightspeed

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Brightspeed

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Profile bio

About Blake Beachel

Blake Beachel is a Senior Manager, Digital Transformation - Digital Engagement & Field Mobility at Brightspeed.

Current workplace

Blake Beachel's current company

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Brightspeed
Brightspeed
Senior Manager, Digital Transformation - Digital Engagement & Field Mobility
atlanta, georgia, united states
Website
Employees
5
AeroLeads page
9 roles

Blake Beachel work experience

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Senior Program Manager

Current

- Leading Digital Engagement and Field Mobility teams to achieve Operational Excellence- Delivering millions in OPEX savings with digital communications & process automations- Transforming Operations with new technologies that enable & drive digital efficiencies

Dec 2023 - Present

Platform Manager

Current

- Leading Digital Engagement team supporting Salesforce Chat and ContactEngine communications- Integrated Google CCAI with SMS and IVR channels for automated Operational workflows- Integrated ContactEngine with ServiceNow

Oct 2022 - Present

Acting Sr. Manager

- Exceeded 2022 Field Operations dispatch reduction forecast- Lead program to replicate and implement digital communication journeys for Brightspeed Launch- Sr. Manager Q2-Q4 for Lumen and vendor Digital Engagement teams

Aug 2021 - Oct 2022

Sr. Lead Operations Engineer

- Deployed ContactEngine Journeys & automations for record-setting OPEX savings - Lead migration to Salesforce and ContactEngine and decommissioned legacy chat & notification apps

Jun 2019 - Aug 2021

Lead Operations Engineer

- Deployed RPA automations for delayed order and company miss- Rolled out Salesforce Vlocity chat and notifications for Enterprise products- Deployed real-time dispatch data feeds to automate technician notifications

Jun 2018 - Jun 2019

Senior Process Analyst

- Rolled out Buzz Notifications to digitize Field Ops & Dispatch notifications- Implemented reschedule and cancel APIs to allow dynamic appt management through digital channels- Field Ops process owner with specialty in tech tools & automations

Jun 2013 - Jun 2018

Chronic Escalation Manager

Carlisle, Pennsylvania, United States

- Owned chronic repair escalations and coordinated resolution with Field Ops- Honed project management, time management, and process analyst skills- Created agent-peer feedback analysis to provide actionable coaching content

Jan 2012 - Jun 2013

Repair Supervisor & Trainer

- Staffed, trained, and supervised in-office chat support contractors - Streamlined training program, delivering agents one week earlier- Created chat efficiencies that raised customer satisfaction with lower cost resources

Jun 2010 - Jan 2012

Tech Support I, Ii, Iv

- Gained intricate knowledge of HSI network infrastructure and Repair Operations- Acted as Tech Lead, corrected HSI programming issues and mentored agents- Owned irate customer escalations and complex issue resolution

Nov 2006 - Jun 2010
Team & coworkers

Colleagues at Brightspeed

Other employees you can reach at brightspeed.com. View company contacts for 5 employees →

2 education records

Blake Beachel education

Associate'S Degree, Computer Systems Networking And Telecommunications, 3.8

- Completed designing, planning, implementing and supporting WANs/ LANs for dynamic client needs - Learned TCP/IP subnetting, DNS.

Diploma Of Education, Information Technology, 3.5

- Completed Cisco curriculum, configured Cisco routing & VLAN switching - Built and tested sandbox WANs, configured static and DHCP.

FAQ

Frequently asked questions about Blake Beachel

Quick answers generated from the profile data available on this page.

What company does Blake Beachel work for?

Blake Beachel works for Brightspeed.

What is Blake Beachel's role at Brightspeed?

Blake Beachel is listed as Senior Manager, Digital Transformation - Digital Engagement & Field Mobility at Brightspeed.

Where is Blake Beachel based?

Blake Beachel is based in United States, United States, United States while working with Brightspeed.

What companies has Blake Beachel worked for?

Blake Beachel has worked for Brightspeed, Lumen Technologies, and Centurylink.

Who are Blake Beachel's colleagues at Brightspeed?

Blake Beachel's colleagues at Brightspeed include Maura Balsamo, Forrestt Crowe, Guy Huntley, Karen Goodman, and Cynthia Gibbs.

How can I contact Blake Beachel?

You can use AeroLeads to view verified contact signals for Blake Beachel at Brightspeed, including work email, phone, and LinkedIn data when available.

What schools did Blake Beachel attend?

Blake Beachel holds Associate'S Degree, Computer Systems Networking And Telecommunications, 3.8 from Mccann School Of Business And Technology.

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