I have taken a lead role in structuring and improving internal business processes within a SaaS startup niche CRM. Being onboard from pre-launch to launch, my day-to-day responsibilities span several key departments, broken down into three main areas:1. Software Logic and UI/UX: Sales, Product OwnerI interact directly with over 100 users to understand their experiences and anticipate needs. The team utilizes Jira for project management.2. Support and Sales Pipeline: Sales, Tech Support, Migrations, OnboardingSupport integration with our CRM using Atlassian products. Creation of our sales pipelines, engaging with prospective users through various channels; providing demos, follow ups, onboarding and/or migrating clients.3. Internal Organization and Project Management: PM, Team Lead, Business AnalystOrganize & maintain the internal Jira system, from epics to bugs and issues. Sprint creation and prioritize tasks, ensuring alignment with user needs and software goals.

I created & launched a new concept for my hometown city. I started Brilliant Bins, a simple sanitation solution for your trash bins & dumpsters. We come to you curbside to clean, sanitize and deodorize leaving containers like new. The eco-friendly process begins with our specialized sanitation truck which cleans at 360 inside and outside of your can using 200º hot water, killing 99% of bacteria.- Grew the recurring business to become profitable at 11 months after launch.- Automated 100% of the customer journey from discovery, signup, communications, scheduling, account changes & affiliate program.- Surpassed 300 customers within 2 years.*Sold the business in June 2024.

๏ Completed 10+ projects over first 4 months from signed contract to completion.๏ Analyzed multi-page CAD designs to align with client exhibit needs.๏ Built efficient project timelines & communicate directly with our in-house production team.๏ Calculated material orders, drayage, vendor relations, I&D labor, shop hours for all projects.๏ Logged 1,100+ hours of Project Management time across 8 clients.

ESPN College GameDay๏ 3rd year executing the "Coca-Cola Refresh Section" at College GameDay.๏ Operations lead for the 16+ onsite production crew & promo staff.๏ Co-responsible for a $1MM+ budget of hospitality, beverage orders, production, talent.๏ Managed over 30 athlete talent appearances within the "Refresh Section". ๏ Arranged 4 weekly Coca-Cola sponsored TV spots, ensuring ideal viewership in real-time. NASCAR๏ Responsible for a $500k+ budget and contracts for various NASCAR sponsorships.๏ Direct liaison between agency and Coca-Cola brand managers to activate at-track events.๏ Lead 15 Coca-Cola programs at Nascar race tracks & local beverage partners.๏ Managed budgets, asset management, onsite production crews, DOT needs.๏ Worked with in-house creative team to design and approve 15 unique footprints.FIFA World Cup๏ Project lead for the 2018 FIFA watch party at Circuit of the Americas venue in Austin, TX.๏ Responsible for budget including concept ideation, logistics, scheduling, talent appearance.๏ Published press releases, social media integrations, digital, in-venue race track promotions.๏ Ensured smooth run-of-show between 6 on-site activities & 3 beverage partners.๏ Result: 3,000+ fans in attendance.Final Four๏ Project lead for 2nd year coordinating Semi-finals & Championship game.๏ Lead in-stadium Coca-Cola commemorative can egress distribution.๏ Facilitated venue logistics, operations, deliveries & security plans with Turner Sports.๏ Result: Over 20,000 fans took home a commemorative can.

Tour work with multiple agencies.- ESPN College GameDay tour 2016- Nathan’s Hot Dogs tour 2015-2017- Belk Tailgate tour 2015- Capri Sun sweepstakes 2015- Warrior Dash, Tough Mudder 2014- GMC Monday Night Football tour 2014- Coors Light “Search for the Coldest” tour 2013