Blake Thompson

Blake Thompson Email and Phone Number

Program Manager, Global Customer Programs - Digital Customer Success and Strategy @ SailPoint
Raleigh, NC, US
Blake Thompson's Location
Raleigh, North Carolina, United States, United States
Blake Thompson's Contact Details

Blake Thompson work email

Blake Thompson personal email

n/a
About Blake Thompson

Customer Success Professional with extensive experience in the recurring revenue (SaaS) software industry. Skilled in driving product adoption through data-focused onboarding strategies, and leveraging digital resources to enhance the customer journey and reduce renewal risk. Proven track record at building strong cross-functional relationships, aligning internal business needs with innovative solutions, and translating feedback into actionable product/process enhancements. Experienced with developing and executing training campaigns, synthesizing best practices, and promoting customer advocacy internally.

Blake Thompson's Current Company Details
SailPoint

Sailpoint

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Program Manager, Global Customer Programs - Digital Customer Success and Strategy
Raleigh, NC, US
Website:
sailpoint.com
Employees:
3177
Blake Thompson Work Experience Details
  • Sailpoint
    Program Manager, Global Customer Programs - Digital Customer Success And Strategy
    Sailpoint
    Raleigh, Nc, Us
  • Sailpoint
    Program Manager, Global Customer Programs
    Sailpoint Dec 2024 - Present
  • Cisco
    Customer Experience (Cx) Program Manager - Gtm
    Cisco Mar 2023 - Dec 2024
  • Cisco
    Customer Success Programs Manager - Us Commercial
    Cisco Apr 2021 - Apr 2023
  • Kurtosys Systems
    Customer Success Manager
    Kurtosys Systems Sep 2018 - Apr 2021
    Raleigh-Durham, North Carolina Area
  • North Carolina Down Syndrome Alliance
    Board Of Directors-Vice President
    North Carolina Down Syndrome Alliance Aug 2017 - Oct 2019
    Raleigh-Durham, North Carolina Area
  • Qlik
    Qoncierge Analyst / Customer Success Liaison
    Qlik Oct 2014 - Sep 2018
    Raleigh-Durham, North Carolina Area
  • New Hanover County District Attorney'S Office
    Victim/Witness Legal Assistant Intern
    New Hanover County District Attorney'S Office Aug 2013 - Dec 2013
    Wilmington, North Carolina
    • Supported attorney with a District Court caseload.• Interviewed victims and witnesses while demonstrating confidentiality and professionalism.• Performed records research to support case management.• Prepared deferred prosecution paperwork.• Garnered proficiency in navigating the ACIS platform.
  • Sansha Usa Inc.
    Social Media Manager
    Sansha Usa Inc. Oct 2010 - Jan 2011
    Wilmington, North Carolina Area
    • Promoted products through blogs and e-newsletters.• Established networking relationships with potential/current customers through social media.

Blake Thompson Skills

Customer Service Customer Relationship Management Salesforce.com International Business Development Public Speaking Customer Success

Blake Thompson Education Details

Frequently Asked Questions about Blake Thompson

What company does Blake Thompson work for?

Blake Thompson works for Sailpoint

What is Blake Thompson's role at the current company?

Blake Thompson's current role is Program Manager, Global Customer Programs - Digital Customer Success and Strategy.

What is Blake Thompson's email address?

Blake Thompson's email address is bl****@****sys.com

What schools did Blake Thompson attend?

Blake Thompson attended University Of North Carolina At Wilmington.

What skills is Blake Thompson known for?

Blake Thompson has skills like Customer Service, Customer Relationship Management, Salesforce.com, International Business Development, Public Speaking, Customer Success.

Who are Blake Thompson's colleagues?

Blake Thompson's colleagues are Atul Dhumal, Kaveri Bhagat, Jagdish Dange, Shital Sabale, Khushnuma Khan, Bryant W., Stacey Russell.

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