Blanca Lara Email & Phone Number

Successful career working for Bank of America Credit Card Center. Technology Business Analyst/System Integration supporting Fraud/Risk and Authorization lines of business partners and interacting as liaison with third party vendors business units and internal departments for nine years.In my most current position was also a team member of the Conversion process and participated in approximately seven to eight conversion between the bank and TSYS (Total Systems). Worked independently with end users to define requirements and or set up test cases and set up trouble shooting solution sessions to ensure a clean and smooth implementation. Additionally during tenure with Bank of America managed various customer service, collection, accounting and payment resolution departments. A strong business focus and communication skills has been demonstrated in the successful completion of a variety of projects with implementing new products and services. These projects were completed, deployed and taken into production problem resolution phase from a risk perspective.Specialties: Project Management, Project Coordinator, System Integration, Banking Conversions, Operations Manager in BAC related departments.

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  City College Of San Francisco

  Psychology