Marc Blanchard Email & Phone Number

Ontario, Canada

Greater Toronto Area, Canada

Greater Toronto Area, Canada

Toronto, Canada Area

Responsible for delivering efficient and professional management to a Central Toronto portfolio of properties.A fundamental duty for Marc is to manage an annual operating and capital budget while maintaining a high level of resident satisfaction. Marc also: Manages a team of site staff that he ensures duties are done in a timely manner, that his team has the proper training and resources, and follows CAPREITs policies; Reviews, inspects and approves all turnover/ maintenance work on suites and properties to ensure projects stay on budget and work is completed to CAPREIT standards;Approves/ rejects: leases, requisitions (ensure purchasing policies are being adhered to) employee payroll and vacation; Develops and implements action plans to increase the value of assets and explores ancillary revenue opportunities;Identifies, reports and takes action on any potential liability in reference to life and safety; Assists in coordination of major capital work projects. * This role has allowed Marc to expand his managerial skills, technical communication skills and allowed him to grow his knowledge of the Property Management industry. Furthermore, this role has grown his interest in the Real Estate industry.

Toronto, Canada Area

Provided superior administrative support and coordination for CAPREIT's COO and two Executive Vice-Presidents. Marc primarily was responsible for day-to-day email management, calendar management, travel management and meeting / presentation preparation. Marc also:Managed customer inquiries and complaints from entire Canadian portfolio; Assisted the acquisition team, through coordinating broker meetings, researching the perspective acquisition property and territory, reviewing and creating investment packages, and coordinating investment committee meetings;Prepared expense reports through Concur and managed purchase order approvals through SAP; Managed, coordinated and supervised projects assigned by Chief Operating Officer;Structured agendas, meeting material and took meeting minutes. * Marc was able to demonstrate the ability to think strategically and act proactively to address potential challenges or opportunities which allowed him to move into an Operations Managers role with CAPREIT.

Ottawa, Canada Area

Assist President and VP’s of organization on all tasks related to data collection, reporting, property management and personal business while maintaining a high degree of confidentiality.Support Senior Property Managers, Property Managers, Rental Agents and Administrative Assistants of 27 properties in relation to marketing, communications, client complaints and procurement.Execute first contact with any vendors/tenants inquiring about rentals, business, or general questions.Write blogs, create web content, manage information and consult with website vendors for all Paramount websites.Individually manage and lease 150 residential rentals downtown Ottawa, collecting over $200,000 in rent on a monthly basis and supporting another 7,000 units throughout Ottawa.Create job descriptions, collect and review applications and assist hiring manager through recruitment process.Handle tenant and employee issues by first listening and followed by organizing a solution through applying policies and standards to resolve the problem.Motivate all Property Managers and Rental Agents to run on a no vacancy model by coaching employees on advertising and selling techniques.

Ottawa, Canada Area

Effectively established and managed a new store opening Continuously strengthened our team by recruiting through reviewing resumes, administrating phone screens and conducting one-on-one interviews.Coached each new hire through on-boarding package and lead each employee through 3-golden-rules and the 7-steps for proper selling. Observed new hires and developed training sessions to grow employees selling abilities in order to create a successful store.Dealt with employee and customer issues by listening to the issue at hand. Resolved issues by using judgment, company policies and employee standards legislation.Formulated employee sales targets and directed employees to certain zones within the store to boost sales. Requested and gathered feed back from each employee during and after their shift to get a better understanding of their strengths and what needs to be improved on.Planned culture events outside of the retail environment in order to create a strong team and to create a good work-life balance. Member of the Joint Health and Safety Committee: scheduled routine audits of the workspace and train employees on safe handling and labeling of tools and chemicals.

Toronto, Canada Area

Successfully developed relationships with department managers across Canada to fill their recruitment needs.Recruited candidates through sourcing, screening applications, phone interviews, video interviews, one-on-one interviews, group interviews, job fairs, reference checks; successfully assisted managers through selection process.Successfully filled, on-board and conducted follow-ups with an average of 15 new employees a month. Created relationships with job developers at several career centres, community centres and University/ Colleges across Canada to increase resume flow and organize recruitment events.Formulated job descriptions and job advertisements that were posted to various online job boards such as the Knewsales website, LinkedIn, Indeed, ZipRecruiter, Monster, Workopolis and Kijiji. Prepared various hiring reports for Marketing Account Managers by analyzing data collected in Mind-Flash and Natural Insights Was an active member of the culture committee - Successfully planned employee events to promote employee engagement and work-life balance

Ottawa, Ontario And Peterborough, Ontario

Compiled highly potential recruits and carefully analyzed interviews.Conducted reference checks and successfully administered on-boarding packages.Assessed, planned and strengthened the role of health and safety in the workplace. Communicated effectively with customers, colleagues and head office.Analyzed yearly and monthly budgets to successfully increase individual sale goals. Successfully controlled inventory in the retail location and entered stock counts into store database.

Honours Ba, Communication And Criminology

Human Resources Management Post-Graduate Certificate, Human Resources Management

Education record