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Blanche Chen is listed as Market Research Coordinator based in Shanghai, China. AeroLeads shows a matched LinkedIn profile for Blanche Chen.
Blanche Chen previously worked as Product Manager at Youyu Intelligent Technology Co., Ltd and Microsoft O365 Support Engineer at Wicresoft Co., Ltd. Blanche Chen holds B.A, Information Technology And Informatics & Economics from Rutgers University–New Brunswick.
Blanche Chen is a Market Research Coordinator. She is proficient in English and Chinese (Simplified).
A career timeline built from the work history available for this profile.
Shenzhen, Guangdong, China
• Involved in the client-side insurance app project from 0 to 1. Familiar with the entire product cycle from beginning to end in two weeks.• Collaborated with the design and development team to help the product manager realize the core modules of the app. Finished competitive analysis and provide functional recommendations for subsequent iterations of the version.
Shanghai City, China
• Multi-tasked up to 20 open cases simultaneously in a high-stress environment.• Resolved issues to meet customer satisfaction 100% by keeping the customer updated on the case status while maintaining an action plan for the investigation and resolution life cycle of the case.• In-depth experience with Microsoft monitoring, maintenance, and diagnostic tools such as performance monitor, application-specific logs, and process tracing. Expertise in troubleshooting SharePoint performance.• Coordinated with multi-team efforts to drive customer cases to closure and achieved 100% case closure rate.
Greater New York City Area
• Worked with the project manager to research and developed the new project and make it profitable in two months.• Conducted marketing data collection and analyze by using analysis tools (R, Excel).• Collaborated with the IT department to do web design and development based on project and business requirements.• Operated CRM system to manage clients’ and employees’ information.• Collaborated with Operations and Sales teams through all phases of the development process cycle for the product.
Relevant Courses: Information visualization, Data analysis, Web design
Relevant Courses: Information Security, Data Mining, Corporate Finance
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Blanche Chen is listed as Market Research Coordinator.
Blanche Chen is based in Shanghai, China.
Blanche Chen has worked for Youyu Intelligent Technology Co., Ltd, Wicresoft Co., Ltd, and Wailian Education Group.
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Blanche Chen holds B.A, Information Technology And Informatics & Economics from Rutgers University–New Brunswick.
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