To provide business systems analysis, development and support to the End Consumer & SRSA Business System Users for SAP, Digital (Websites), Portals, Workflow (K2/SharePoint) and related SQL systems.

- Establish a PMO office for the Eastern Cape Department of Education (ECDoE), as mandated by the SG/HOD.- Design and implement various frameworks across the System & Process streams – Business Process Management, Project Management & SharePoint frameworks.- Lead digital transformation initiatives, such as Microsoft O365 & SharePoint Online deployments.- Establish reporting tools & structures (Dashboard & Analytics – Power BI), based on Stakeholder’s business requirements.- Work… Show more - Establish a PMO office for the Eastern Cape Department of Education (ECDoE), as mandated by the SG/HOD.- Design and implement various frameworks across the System & Process streams – Business Process Management, Project Management & SharePoint frameworks.- Lead digital transformation initiatives, such as Microsoft O365 & SharePoint Online deployments.- Establish reporting tools & structures (Dashboard & Analytics – Power BI), based on Stakeholder’s business requirements.- Work closely with the Office the Premier (OTP) to assist the department in improving their maturity level, by leading the drive to document all business process and/or SOPs.- Capacitate the department’s officials through developed Knowledge Transfer plans.- Facilitate and coordinate project activities across IT, Business and vendors.- Management of inter-project and or inter program dependencies.- Facilitate project issues and risk assessment and management from end-to-end, i.e. IT as well as business risk.- Project budgeting according to recognized standards.- Optimum resource management and motivation of project staff.- Ensure all business transition activities are planned for and performed, e.g. Communication, User -Acceptance Testing, Change Management, Training, Post-Implementation support.- Ensure alignment of appropriate solution architecture with business strategy.- Ensure that effective project management processes, procedures and standards are adhered to.- Monitor and report on project progress highlighting critical issues for management, and, as necessary, coordinate the development, discussion, and approval of corrective action and/or contingency plans.- Providing regular status reports to the Steering Committee. Show less

- Engage with the business through effective business partnering to understand, anticipate and influence their business requirements, thus resulting in the provision of cost-effective and innovative solutions.- Ensure that the IT Strategy is updated, kept current and is aligned with the business strategy.- Execute business analysis activities for Roche business software/systems solution requirements in accordance with recognized BA methodologies.- Communicate all IT/IMS changes or… Show more - Engage with the business through effective business partnering to understand, anticipate and influence their business requirements, thus resulting in the provision of cost-effective and innovative solutions.- Ensure that the IT Strategy is updated, kept current and is aligned with the business strategy.- Execute business analysis activities for Roche business software/systems solution requirements in accordance with recognized BA methodologies.- Communicate all IT/IMS changes or new systems to internal stakeholders and provide training or advise to relevant persons on the optimum use and application of IT infrastructure, IMS and related business systems.- Liaise and work closely with Roche Global and/or EMEA IT and/or Pharma structures regarding IMS software implementation, hardware and network requirements, and relevant support.- Complete any relevant finance administration activities that impact on the financial cost center of the department.- Responsible for all aspects of the development and implementation of assigned projects and provide a single point of contact for those projects. Take projects from original concept through to final implementation.- Define project scope and objectives. Develop project plans and budgets, identify and allocate appropriate resources, conduct risk analysis and monitor the progress of plans against project milestones and budgets.- Frequently report to the Project Sponsor, Stakeholders and/or Head of Information Management Systems (IMS).- Vendor Management – Conduct assessment of new vendors, manage contracts and licensing.- Ensure relevance, accessibility, security of information and usage effectiveness by internal stakeholders and carry out development configurations.- Responsible for the governance compliance, content flow and architecture of the intranet and internet.- Identify area of continuous improvement and implement agreed improvements in areas of responsibility. Show less

- Analyze processes or system issues to identify and specify system defect solutions or process improvements.- Work with relevant stakeholders to understand and document business requirements including control objectives.- Responsible for developing requirement specifications for processes and documenting enhancements.- Work with developers to communicate the business requirement and facilitate on-going interaction to ensure that any development meets the business need.- Analyze… Show more - Analyze processes or system issues to identify and specify system defect solutions or process improvements.- Work with relevant stakeholders to understand and document business requirements including control objectives.- Responsible for developing requirement specifications for processes and documenting enhancements.- Work with developers to communicate the business requirement and facilitate on-going interaction to ensure that any development meets the business need.- Analyze process changes, risks and impacts and facilitating communication thereof.- Develop test scripts in line with business scenarios.- Ensure system is developed according to specifications and ensure User Acceptance sign-off.- Conduct thorough system and integration testing.- Ensure that environment is setup for business change.- Responsible for status reporting, feedback on issues and risks.- Responsible for supporting the business during implementation until processes and systems have been stabilized. Show less

- Elicit, analyze and document requirements (business and functional) to create or improve processes, policies and information technology solutions.- Facilitate workshops, conduct interviews; and/or any other forms of analysis to gather information.- Evaluate information gathered from multiple sources, reconcile conflicts & decompose high-level information into process detail.- Identify and deliver cost-effective, innovative business solutions that support the overall business… Show more - Elicit, analyze and document requirements (business and functional) to create or improve processes, policies and information technology solutions.- Facilitate workshops, conduct interviews; and/or any other forms of analysis to gather information.- Evaluate information gathered from multiple sources, reconcile conflicts & decompose high-level information into process detail.- Identify and deliver cost-effective, innovative business solutions that support the overall business strategy.- Communicate the requirements via effective meetings, presentations, emails, memos and status reports; conduct a comprehensive requirements review; and write review summaries.- Facilitate sign-off on all business cases, project charters, requirements, processes, system designs and testing documents by stakeholders.- Identify and promote optimization, re-use and standardization.- Work closely with the Quality Assurance Team to – assist with the development of test cases; review technical designs as proposed by the Design Team; assist with User Acceptance Testing (ensure sign-off); and report defects and variances from requirements.- Work closely with the Project Manager to – prepare delivery schedules; design execution life cycles; identify and manage associated risks (by providing mitigating strategies); manage change requests; manage weekly prioritization of production issues and fixes; manage documentation of all releases and solutions deployed.- Provide training to end-users, affected stakeholders and the service desk; as and when required.- Manage all aspects of SA Taxi’s business critical systems - provide second (2nd) level support (within SLA); monitor system performance and optimization; ensure daily batch processing jobs complete successfully; maintain a knowledge-base. - Manage the application change register and ensure that the adequate controls are adhered to.- Manage business continuity for applications – backups and disaster recovery planning. Show less

- Process batch jobs: daily, monthly, quarterly and yearly.- Perform business impact analysis in terms of systems functionality.- Deploy, configure, upgrade and administer Microsoft Windows servers.- Perform third-level (3rd) application support.- Perform preventative systems maintenance, backups and recovery.- Perform functional requirements gathering for all development items.- Perform user acceptance testing.- Administer change control; coordinate all development… Show more - Process batch jobs: daily, monthly, quarterly and yearly.- Perform business impact analysis in terms of systems functionality.- Deploy, configure, upgrade and administer Microsoft Windows servers.- Perform third-level (3rd) application support.- Perform preventative systems maintenance, backups and recovery.- Perform functional requirements gathering for all development items.- Perform user acceptance testing.- Administer change control; coordinate all development items to be released.- Perform diagnostics to determine system faults and/or failures – root cause analysis.- Provide recommendations to management to improve system functionality and processes.- Compile reports for management.- Provide training to end-users on an ad-hoc basis. Show less

- Support the Department of Finance legacy business systems.- Manage hot-fixes, security patches, and services packs on the production (LIVE) environment.- Manage software products; including corrective and preventative maintenance.- Provide expertise in the XITEC-DEV area; including the manipulation of the data dictionary.- Manage Disaster Recovery Plans and backups of the legacy business system on a regular basis.- Install and configure client software and product updates… Show more - Support the Department of Finance legacy business systems.- Manage hot-fixes, security patches, and services packs on the production (LIVE) environment.- Manage software products; including corrective and preventative maintenance.- Provide expertise in the XITEC-DEV area; including the manipulation of the data dictionary.- Manage Disaster Recovery Plans and backups of the legacy business system on a regular basis.- Install and configure client software and product updates on end-user computers.- Liaise with XITEX Engineers from Cape Town and London during the ICL Mainframe Migration. Show less

- Define system requirements and specifications, processes and working parameters.- Plan, design, implement and maintain client/server architecture.- Provide primary infrastructure support for all infrastructure related issues – printers, servers and network.- Maintain and update standard desktop images.- Manage software portfolio; distribution and licensing.- Create and maintain system configuration documentation.- Manage third-party up-time contracts.

- Manage a group of IT Engineers [5 team members] that were assigned by the Project Manager.- Implement and administer client/server architecture in numerous geographical locations [25 sites].- Manage asset register and coordinate logistics to ensure that assets were delivered to the designated sites.