(Formerly ADP – Brokerage Services Group) Broadridge, an S&P 500 listed company, is an industry leader with over $4.1 billion in revenue.Vice President – Business Operations Provided divisional P&L support of over $120M in revenue, customer service, budgeting, business analytics and development, production and operations management, RFP and pricing responses, contracting, sales support, and served as Business Information Security OfficerMajor Accomplishments: Implemented pricing and margin standards, improving divisional margin from 2.3% in FY ‘11 to 26.2% in FY ‘18 Facilitated the closure and contracting of $170M in closed sales from FY ’11 to FY ’18, with over 75% of the FY ’18 revenue run rate under contract through FY ‘22 Incorporated client care model, including enhanced Quarterly Business Reviews and Annual Satisfaction Surveys Participate in remote site and customer visits in support of acquisitions and Sales/RFP opportunities. Restructured facilities and personnel to maximize productivity and profitabilityo Right shoring of over 30% of the Client Service staff – creating over $1.2M per year in run rate cost savings.o Consolidated 5 facilities, and staff without interruption to service or client satisfaction and 95% associate retentiono Across the facility consolidations, reduced annual costs by over $10M, impacting production unit costs, and overall profitability  Facilitated the preparation and facility certification for ISO 9001:2008 and ISO 27001

P&L of over $13M in revenue, 110 Full time and temporary associates, Sales Support, Facilities Management (two sites, over 160,000 square feet each), Customer Service, Budgeting, All Aspects of Production & Operations, Digital Print Production, RFP and Pricing Responses and Administration. Major Accomplishments: Developed client care model, including enhanced Quarterly Business Reviews, Annual Satisfaction Surveys Successful implementation of SAP Warehouse Management system and integrated Web ordering portal. Developed/Enhanced quality systems and metrics. Internal quality improved from 98.85% to over 99.7%. External quality standard improved to average 99.9%. Direct Labor controls and measures implemented to drive labor percentage down from 38% to 31%

Provided Facilities Management (162,000 square feet site), departmental P&L’s and Budgeting, Oversaw production and operations, shipping, digital print production and purchasingMajor Accomplishments: Improved internal quality from 95.5% to over 99.5%. External quality standard improved to 99.9%. Direct Labor controls and measures implemented to drive labor percentage down from 42% to 30% Consolidated acquired business and staff into existing site, while maintaining client satisfaction and quality.

Major Accomplishments: Reduced costs for each cycle count (two) by 10%; improved accuracy and reconciliation by 22% Developed and implemented new cycle count program methodology and processes.  New cycle count program reduced site physical inventory frequency from quarterly to annually