Highly communicative and customer-focused professional with five years of experience dedicated to maintaining customer satisfaction and driving company success. Proven track record in managing large volumes of inbound calls while sustaining strong customer relationships. Skilled in utilizing CRM systems, with exceptional active listening and multitasking abilities that consistently exceed customer expectations.
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Customer Service SupervisorIbom Air -
Customer Service RepresentativeIbom Air Mar 2019 - Present• deal with passenger flight queries.• verify travel documents and provide boarding passes.• tell passengers about luggage restrictions.• weigh baggage and collect any excess weight charges.• Maintained a high level of professionalism when dealing with difficult customers.• Maintained detailed records of customer interactions, transactions and comments for future reference.• Developed positive relationships with customers through friendly interactions.• Resolved complex problems by working with other departments to provide solutions that meet customer needs.• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.Ticket sales and check-in passengers
Blessing Jacob Education Details
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Computer Engineering
Frequently Asked Questions about Blessing Jacob
What company does Blessing Jacob work for?
Blessing Jacob works for Ibom Air
What is Blessing Jacob's role at the current company?
Blessing Jacob's current role is Customer Service Supervisor.
What schools did Blessing Jacob attend?
Blessing Jacob attended Gregory University Uturu.
Who are Blessing Jacob's colleagues?
Blessing Jacob's colleagues are Nnsendino Ukpe, Abayomi Albert, Oluwatomiwa Kayode-Afolayan, Inemesit Udofia, Divine Sheyin, Mfreke Atat, Nnsendino Ukpe.
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Blessing Jacob
🎨 Creative Designertransforming Concepts Into Compelling Visuals.🚀#Graphicdesign #Visualcommunication🔹Portfolio 👇🔸Expertise In Graphic Storytelling & Branding 🖌️✨🔹Dm Let'S Connect#Visualbranding #LogoLagos -
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