Blessing Mbachu Email and Phone Number
Currently immersed in the realm of product development as a PM intern, I am delving into key areas such as user research and market analysis. My passion lies in harnessing the potential of AI to revolutionize user experiences.With a foundation built on diverse experiences, I bring to the table strong analytical skills and a strategic mindset. These qualities fuel my desire to contribute to innovative solutions at the intersection of AI and product management.Committed to continuous learning, I am eager to collaborate with industry professionals to shape the future of tech products. I am excited about the possibilities that lie ahead and am dedicated to making a meaningful impact in this dynamic field.
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Product ManagerTilka Technologies Apr 2024 - Present-Assist in market research activities to identify customer needs, market trends, and competitive landscape.-Improved understanding of product lifecycle management, market research, user experience design, and project management through hands-on experience.-Gather and analyze user feedback and usage data to iterate and improve product features
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Community Support ManagerPort Harcourt City Marathon Oct 2022 - PresentPort Harcourt-Conducted thorough data analysis on participant demographics, engagement metrics, and feedback. These insights were instrumental in informing marketing strategies, event improvements, and strategic decision-making processes.-Led and managed the call center team, ensuring prompt and professional handling of participant inquiries and registration assistance. Achieved a remarkable 90% customer satisfaction rating for call center interactions through effective team management and training programs.
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Business Development ExecutiveMaven Integated Energy Services Limited Apr 2023 - Sep 2023-Improved customer acquisition by ~25% through optimised target promotional campaigns contributing to an average ~20% increase in monthly revenue-Collaborated with the Accounts team to implement a customer retention strategy leveraging data which reduced customer churn rate by up to ~ 30%
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Business Development Executive / Procurement OfficerEnvite Nigeria Limited Sep 2019 - Oct 2022Port Harcourt, Nigeria-Maintained positive relationships with suppliers and vendors, while also improving customer experience via proactively identifying and resolving business development challenges and customer concerns.-Managed bidding and tendering processes, including pre-qualification, technical reviews and commercial evaluations to ensure that all bids were submitted on time and in accordance with company standards resulting in ~15% increase in company’s qualified tenders.-Conducted market surveys and analysis to develop accurate and up-to-date price lists, ensuring that the company maintained competitive pricing and market intelligence. -
Administrative AssistantKentucky Oil Limited Jul 2017 - Sep 2019Port Harcourt, Nigeria-Ensured accurate processing of administrative tasks such as expense reports, purchase orders, and travel arrangements for marine personnel, maintaining a high level of accuracy with a goal of achieving a 95% accuracy rate.-Collaborated with marine operations team members to compile reports on vessel performance, maintenance activities, and crew schedules, supporting informed decision-making and compliance with maritime regulations.-Completed assigned administrative tasks within specified deadlines, ensuring all documentation is up-to-date and readily accessible for audits and inspections in accordance with maritime regulations.
Blessing Mbachu Education Details
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Transition Into Product Management -
Abia State University, UturuSociology
Frequently Asked Questions about Blessing Mbachu
What company does Blessing Mbachu work for?
Blessing Mbachu works for Tilka Technologies
What is Blessing Mbachu's role at the current company?
Blessing Mbachu's current role is Product Manager | AI Enthusiast | Sales Representative.
What schools did Blessing Mbachu attend?
Blessing Mbachu attended Productdive, Abia State University, Uturu.
Not the Blessing Mbachu you were looking for?
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Blessing Mbachu
Nigeria -
1tees.ac.uk -
Blessing Mbachu
Administrative Secretary | Customer Relations | Travel Consultant | Business Management | Executive AssistantPort Harcourt -
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