Blessing Umanah Email and Phone Number
Hello! I'm Blessing Umanah, a proactive Administrative Virtual Assistant, a Customer Service Specialist with over two years of experience, and a Digital Marketing enthusiast. I possess excellent emotional intelligence, and effective management skills, and thrive in competitive environments, prioritizing customer growth and satisfaction.Unique Value PropositionMy unique blend of virtual assistance capabilities, customer service expertise, and digital marketing skills sets me apart. My background includes:• Administrative virtual assistance (email management, calendar organization, data entry, excellent English communication skills, both written and verbal)• Social media management and content creation• Customer service and support• Strategic planning and problem-solvingWith a strong foundation in both soft and hard skills, I deliver exceptional engagement, impactful strategies, and efficient administrative support.Key Skills:• Virtual Assistance• Customer Service• Digital Marketing• Social Media Management• Content Creation• Email Management• Calendar Organization• Data Entry• Time Management• Communication• Problem-Solving• Emotional IntelligenceQuantified Achievements• Administrative Tasks: Assist with general office duties, such as scheduling meetings, organizing files, data entry, email management, and maintaining documentation.• Content Creation: Developed engaging blog posts, social media updates, and website content for Digital Marketing Strategy Hub, enhancing online visibility.• Social Media Management: Increased online presence and follower engagement through strategic content curation and trend analysis.• Customer Service: Resolved customer complaints and ensured timely delivery, significantly improving customer satisfaction at Zenith Carex International Limited. My Results✅ Helped the logistics company I worked for retain clients by 80%✅ Grew my LinkedIn following to over 2k followers in less that one Month.Call to ActionFeel free to reach out if you want to explore how my skills and experience can contribute to your team or project! Connect with me on LinkedIn, or contact me directly at umanah.s.blessing@gmail.com or +2349024709563. I’m open to discussing opportunities in virtual assistance, customer service, or any creative challenges you might have.
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Outreach And Sales SpecialistXtra Intelligence (Xi)Abuja, Federal Capital Territory, Ng
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Virtual Assistant ExecutiveDigital Marketing Strategy Hub Ltd. Aug 2024 - PresentAbuja, F.C.T -
Co-FounderStronger United Community Development Foundation Formerly Stronger Together Initiative Dec 2020 - PresentStronger United Community Development Foundation formerly Stronger Together Initiative is a non-profit organization aiming to create a better life for vulnerable families living in hard-to-reach areas and rural communities through education and entrepreneurship.Part of my work includes:- Drawing up a budget for outreaches.- Survey of communities in need of support from our organization.- Donor and funding management through proposals and person-to-person interactions.
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Customer Service RepresentativeZenith Carex International Limited Jun 2022 - Jan 2024Abuja, Federal Capital Territory, Nigeria- Provision of concise and precise information to customers daily.- Attention and review of customers' complaints with the provision of solutions.- Follow-up with delivery agents in various locations to ensure prompt delivery of letters to recipients.- Open to feedback from clients to ensure that they are satisfied with products, services, and features. -
Administrative OfficerZenith Carex International Limited Sep 2021 - Jun 2022Federal Capital Territory, Nigeria- Preparation of daily invoices for clients.- Collation and submission of monthly invoices.- Answered and directed phone calls.- Organized and scheduled appointments and meetings. - Maintained contact lists.- Preparation of regularly scheduled reports.- Developed and maintained a filing system
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MarketerOxford International Group Jul 2021 - Jan 2022Abuja, Federal Capital Territory, Nigeria- Informed and properly explained investment opportunities to potential investors. - Attention to detail when communicating with clients.- Handled the organization's social media pages.- Created and uploaded social media content. -
Social Media ManagerOxford International Group Jul 2021 - Jan 2022Abuja, F.C.TDeveloping and implementing a comprehensive social media strategy for the company to increase brand awareness, engagement, and website traffic.Monitoring social media accounts, responding to comments and messages, and engaging with followers to build relationships and drive engagement.Staying up-to-date with the latest social media trends, tools, and best practices to continually improve the company's social media presence.
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Marketing Assistant/NyscAbuja Electricity Distribution Company Plc Dec 2019 - Nov 2020Ado, Nasarawa State, Nigeria- Assisted the marketer in distributing electricity bills.- Supervised and followed up on electricity bill payments by customers- Supported reformatory measures for customers who were not cooperative in paying their electric bills.- Assisted in customers' bill payments.
Blessing Umanah Education Details
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Veritas UniversityPolitical Science And Diplomacy -
Veritas University Bwari AbujaPolitical Science And Diplomacy
Frequently Asked Questions about Blessing Umanah
What company does Blessing Umanah work for?
Blessing Umanah works for Xtra Intelligence (Xi)
What is Blessing Umanah's role at the current company?
Blessing Umanah's current role is Outreach and Sales Specialist.
What schools did Blessing Umanah attend?
Blessing Umanah attended Veritas University, Veritas University Bwari Abuja.
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Blessing Umanah
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Blessing Umanah
Helping Build Great Businesses With Exceptional Customer Service| Customer Satisfaction| Customer Retention| Crm Tools| Google Workspace| Virtual Assistant| Email Support| Chat SupportObafemi Owode -
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