• Selected by senior management to lead multi-year rationalization project impacting 55 customers and $6M in annual revenue, resulting in a simplified product offering and annual cost savings of $250K whileexceeding revenue retention target by $1M• Led urgent cross-functional initiative to retain top-tier customer by gathering client pain points andrequirements, creating proposal, and overseeing project execution, resulting in renewal of $600K annualcontract with product expansion opportunities• Managed and created the Deals Desk process and pricing calculator to assess the incremental costs and P&L impact of potential contracts

• Managed team of metadata producers ensuring timely and accurate creation of video metadata for TV schedules and Video On Demand services

• Managed 20 metadata editors and increased worker efficiency by 17% within first three months

• Owned content partner relationship with high-profile brands such as HBO, Viacom, Vice, and the NBA, integrating 100K video packages providing increased exposure for partners on mobile-first platform• Created architecture and standards for the distribution of Go90 content across third-party syndicates leading to a 130% increase in viewership QoQ

• Identified and mitigated content and publisher risk on the Kindle Direct Publishing platform, definingpolicies to reduce risk exposure, designing automation systems, and engineering procedures to detect and eliminate high-risk content

• Scaled ingestion of partner content by 22x by establishing consistent standards, externalizing ingestionplatform, and collaborating with technology teams to drive core functionality improvements• Reduced content workflow latency by 75% through the implementation of third-party DAM software• Reduced cost of metadata creation by 50% through the development of a remote team of metadata editors, eliminating task redundancy, and moderating dependency on outsourcing services