User Satisfaction Executive
Current
Aug 2021 - Present
AeroLeads people directory · profile
Bea M. Email & Phone Number
User Satisfaction Executive at Skyscanner
at
Skyscanner
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
User Satisfaction Executive at Skyscanner
Location
Nashville, Tennessee, United States
Company size
Who is Bea M.? Overview
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Quick answer
Bea M. is listed as User Satisfaction Executive at Skyscanner at Skyscanner, a with 1246 employees, based in Nashville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Bea M..
Bea M. previously worked as User Satisfaction Executive at Skyscanner and Specialist, Strategic Customer Experience at Lyft. Bea M. studied at Middle Tennessee State University (Mtsu).
Company email context
Email format at Skyscanner
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Skyscanner
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Profile bio
About Bea M.
Personally speaking, growth is the driving factor in a professional career. Therefore, opportunities that emphasize the continuous implementation of enrichment strategies are favored. In short, versatility differentiates me.
Current workplace
Bea M.'s current company
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Skyscanner
3 roles
Bea M. work experience
A career timeline built from the work history available for this profile.
Specialist, Strategic Customer Experience
- Use empathy and sound judgment in all investigations to ensure and maintain the safety of the platform-Trained in cross-functional roles to provide solutions to customers in all areas of the business while working in a dynamic and quickly evolving environment- Influence future lifetime value for users through targeted initiatives to improve customer retention, usage, and satisfaction - Highlight crucial feedback and collaborate with key stakeholders to turn customer insights into actionable experience changes- Eliminate customer pain through the identification, investigation, and escalation of bugs and flawed user experiences.
Apr 2018 - Jun 2020
Critical Response Associate, Lyft Trust & Safety
- Consistent top performer assisting Lyft customers with sensitive and urgent safety concerns via phone and email support- Mentor for new hire training and shadowing for cross-functional teams- Appointed as associate point of contact for customer service process and content improvement
Nov 2016 - Apr 2018
Team & coworkers
Colleagues at Skyscanner
Other employees you can reach at skyscanner.net. View company contacts for 1246 employees →
ML
Mathilda Liu
Colleague at SkyscannerHong Kong, Hong Kong Sar
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YL
Yukun Liu
Colleague at SkyscannerLondon Area, United Kingdom
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HA
Hannes Androsch
Colleague at SkyscannerAustria
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LB
Lisa Berube
Colleague at SkyscannerGibraltar
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LE
Laura Elford
Colleague at SkyscannerSingapore
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CM
Chris Mason
Colleague at SkyscannerLondon Area, United Kingdom
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ST
Sophie Thompson
Colleague at SkyscannerLondon, England, United Kingdom
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崔
崔红强
Colleague at SkyscannerHong Kong, Hong Kong Sar
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IY
Ipek Yoli Araz Gotosafar
Colleague at Skyscannerİzmir, Türkiye, Turkey
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PH
Patrick Ho
Colleague at SkyscannerSingapore
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Mathilda Liu
Colleague at SkyscannerHong Kong, Hong Kong Sar
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YL
Yukun Liu
Colleague at SkyscannerLondon Area, United Kingdom
View →
HA
Hannes Androsch
Colleague at SkyscannerAustria
View →
LB
Lisa Berube
Colleague at SkyscannerGibraltar
View →
LE
Laura Elford
Colleague at SkyscannerSingapore
View →
CM
Chris Mason
Colleague at SkyscannerLondon Area, United Kingdom
View →
ST
Sophie Thompson
Colleague at SkyscannerLondon, England, United Kingdom
View →
崔
崔红强
Colleague at SkyscannerHong Kong, Hong Kong Sar
View →
IY
Ipek Yoli Araz Gotosafar
Colleague at Skyscannerİzmir, Türkiye, Turkey
View →
PH
Patrick Ho
Colleague at SkyscannerSingapore
View →
1 education record
Bea M. education
FAQ
Frequently asked questions about Bea M.
Quick answers generated from the profile data available on this page.
What company does Bea M. work for?
Bea M. works for Skyscanner.
What is Bea M.'s role at Skyscanner?
Bea M. is listed as User Satisfaction Executive at Skyscanner at Skyscanner.
Where is Bea M. based?
Bea M. is based in Nashville, Tennessee, United States while working with Skyscanner.
What companies has Bea M. worked for?
Bea M. has worked for Skyscanner and Lyft.
Who are Bea M.'s colleagues at Skyscanner?
Bea M.'s colleagues at Skyscanner include Mathilda Liu, Yukun Liu, Hannes Androsch, Lisa Berube, and Laura Elford.
How can I contact Bea M.?
You can use AeroLeads to view verified contact signals for Bea M. at Skyscanner, including work email, phone, and LinkedIn data when available.
What schools did Bea M. attend?
Bea M. studied at Middle Tennessee State University (Mtsu).
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