MindPure: Empower members to take a holistic approach to mental health by addressing not only symptoms but also underlying factors that contribute to overall well-being, such as physical health, nutrition, sleep, relationships, and lifestyle habits.CompleteCareAI: Seamless integration with various electronic health record (EHR) systems, health platforms, and other healthcare IT systems to facilitate the exchange of information and drive actionable insights across different care settings.PatientFirst: Elevate coordination efforts with technology, seamlessly integrating with existing systems to streamline workflows and enhance outcomes. Manage care plans, track progress, and optimize resource allocation, ultimately reducing costs and improving overall well-being.

Recruited to spearhead the development of innovative market strategy solutions for an integrated healthcare delivery system to improve the health of diverse populations. Delivered custom solutions for leading payer organizations through a care coordination platform.● Oversaw the delivery of services to ensure client satisfaction and maintain positive client relations ● Interviewed client executives to obtain understanding of needs while incorporating researched key value additions to develop custom solutions in accordance with market studies to manage major client relationships and maintain revenue ● Implemented ETL data intake management tools to train team members how to extract and load client data onto one effective platform

• Acting Director of Technology Deployment for UHC Medicare and Retirement UHC Transitions care coordination and population health solution• Senior consultant assisting payer and provider organizations identify clinical, operational, and financial improvement opportunities through business intelligence tools and technology. • Technical consultant leading the enhancement cycle and redefining data extraction, transformation, and load process for provider quality, revenue cycle, and care transitions web-based tools. • Lead, developed, and defined CRM tools as well as tier1, tier II and tier III support methodology.

• Accountable for physician performance analysis to identify service line opportunities, enhance reimbursement rates, and improve patient safety.• Perform market trend analysis to deliver executive level cost reduction opportunities including a 700+ hospital group comparison. • Utilize Crimson Clinical Advantage performance technologies to ensure level III technical applications are accurately supported.• Identified at risk clients to drastically increase client renewal approach leading to a 98.48% annual renewal rate. • Established process to deploy client requested and designed custom measures, reducing average deployment from six weeks to ten days. • Responsible for the provision of physician performance analysis to identify service line opportunities, enhance reimbursement rates, and improve patient safety. • Delivered executive level cost reduction opportunities and quality improvement for hospital service level groups by conducting market trend analysis.

• Developed and administered a five-year complex financial cost ownership estimate linked to an integrated electronic health records system implementation across a five-hospital health organization. • Conducted current state analysis/findings and submitted to the clinical Scope/Timing Force to ascertain final project scope. • Designed and instituted a system validation approach including managing 3 rounds of system validation incorporating 900+ subject matter experts. • Introduced a project staffing approach and schedule for 200+ positions.• Managed infrastructure requirements for practice management and ambulatory electronic health records (EHR) implementation using a technology site assessment, strategy and work plan approach. • Orchestrated end-user device deployment for practice management integration and provided Go-Live support for the practice management system.

• Facilitated requirements gatherings sessions to assess business requirements and project scope.• Analyzed pertinent data and advised client in tool selection and implementation. • Designed a tracking matrix to monitor connections to business requirements throughout project lifecycle.• Generated workflow to automate provisioning of virtual Windows servers.• Led weekly PMO meetings based on key information related to project and risk productivity issues.• Tracked and forecasted project financials to maximize resource travel and productivity. • Collaborated in the development of the master project plan and managed the PMO issue log.• Deployed and maintained the SharePoint document repository, project organizational chart, and budget/expense tracking documentation.• Accountable for scheduling, implementing, and documenting FDA validated integration testing.• Facilitated training sessions to ensure appropriate documentation and testing requirements were in compliance with FDA validation specifications. • Developed reports for decision makers and led testing team efforts to ensure test phase met scheduled completion date. • Produced workflow to automate provisioning of virtual Windows servers.

Contributed as technical analyst in the development of business continuity and disaster recovery plan for a local government agency.• Configured and resolved network/security issues and repaired hardware and software applications. • Designed and implemented a telecommunications network for a private university satellite campus. • Managed and monitored domain, email, and additional application services. • Served as lead system/network administrator for three clients.