• Responsible for technology strategy including project roadmap, investments, schedule, and feature utilization for both R&D and maintenance activities • Set, budgeted, and prioritized technology initiatives• Product manager for directibility, a proprietary online commerce platform, leading the creation, vision, development, and launch• Led project management efforts including communication, user story development, testing plans, implementation, and adoption• Created plans to increase effectiveness and adoption of new technology investments• Increased productivity on order related activities >25% via automation• Led integration projects with major logistics partners• Negotiated contracts and scope of work with technology vendors and contractors

• Directed global supply chain strategy including purchasing, warehousing, and shipping• Reduced DIO by 15 days in 6-month period while improving customer service levels• Ran transportation RFP, negotiated freight rates and service leading to a 15% cost savings• Utilized CRM and ERP data to improve forecasting and automate parts of the purchasing process• Acted as operational lead on new business launches ensuring supply chain infrastructure, purchase plans, team training, and internal systems were correctly customized and implemented• Consulted with partner manufacturing plants on process efficiency• Implemented, measured, and executed purchase plans for business in US, EU, and MX• Worked across multiple industries including food, chemicals, and manufacturing parts

• Improved EBITDA 6% in first year• Responsible for P&L projections and results, presented status to BOD and executive team• Managed team of 4 responsible for new and existing business• Grew revenue >10% annually as primary markets contracted • Converted more than a $1M in new revenue through focused campaigns• Automated order entry and communications for strategic customer saving > 30 hrs/month• Led technology effort to automate past due invoice reminders

• Operated as business lead for ERP implementation. Designed user stories and created best use practices for all transactional processes• Designed initial company supply chain strategy and all processes related to warehousing, purchasing, demand planning, and transportation for North America and Europe• Created and distributed RFP for warehouses focusing on scope of operations, cost, warehouse processes, KPIs, and technology. Analyzed results to determine best fit for specific product needs• Acted as primary liaison between business and technology teams communicating business needs• Automated customer confirmation, ship confirmation, and invoicing communications saving more than 10 hours a week and improving customer intimacy• Planned purchase orders across 6 warehouses in 3 countries maintaining overall on-time customer service levels of greater than 95% and meeting working capital goals• Selected specialized freight providers across three teams with unique requirements increasing service levels and saving more than 10% on freight spend• Analyzed monthly financial results and projections to optimize operational expense

Supply Chain Analyst• Launched global partnership with a leading Transportation Provider• Founded Transportation Solutions Team, determined objective and processes• Conceived and coordinated purchase planning and storage strategies for product lines launches• Planned and scheduled bulk to packaged process • Implemented transportation strategy in NA and EU Interaction Centers utilizing Parcel, LTL, TL, Rail, Intermodal, and Multimodal services• Optimized stocking strategy and locations across ~200 product lines and ~30 warehouse• Collaborated with Sales, Customer Solutions, and IT to increase freight margin by 30%• Increased on time product availability by 80% in two months by streamlining incoming purchase order process • Performed on-site audits of partner warehousesCustomer Solutions Analyst• Doubled same day shipment confirmations and invoices in less than three months• Managed venture projects to improve and automate Operations functions• Trained and oversaw remote processing operations• Fostered development, determined workload, and led up to 12 Specialists• Determined procedure for non-standard orders, established simplified process, and roll into normal production• Provided real-time visibility to sales numbers to executive and management teams

• Led projects to measure results and automate process within the Enterprise Response Team• Created weekly reports that analyze trends in call volume, length, and subject matter• Updated all schedule changes and deployment decisions of over sixty associates