Brad Dickson Email & Phone Number

Lancaster, PA, US

Lancaster, Pennsylvania, United States

• Performed shipping and receiving operations, refurbishing stock with inventory control, and planning customer service schedules.
• Coordinated service technician schedules for efficiency and effectiveness; liaised with project department to provide technical assistance as needed; researched customer purchase history to identify equipment and.
• Restocked leftover materials from projects; organized the warehouse for clean and efficient use and arranged project materials by job and label for delivery to respective jobsite.
• Fulfilled duties such as retrieving customer data, presenting relevant product information, and canceling services; trained new employees on customer service software.
• Suggested new tactics for more efficient warehouse processes, reducing costs and increasing productivity; memorized entire line of company products and services, including prices, promotions, and discounts.

Lancaster, Pennsylvania, United States

• Serve as Treasurer, attend and participate in board meetings, and actively sit on the Board of Directors, providing recommendations to drive business forward.

Lancaster, Pennsylvania Area

• Launched the construction projects on behalf of the Poultry and Millwright Departments, aligning the schedules with Parts & Service Department.
• Attained timely delivery of materials, ordered for construction projects; interacted daily with customers for updates on project progress.
• Gathered all crucial and relevant blueprints, documents, drawings, materials, and information for supervisors and foreman.
• Handled project budget, guaranteeing company obtained best possible pricing; determined and minimized risk in buyout processes.
• Secured project team comprehension of all aspects of prime contract relating to respective duties.

Lancaster, Pennsylvania, United States

• Performed shipping and receiving operations, refurbishing stock with inventory control, and planning customer service schedules.
• Coordinated service technician schedules for efficiency and effectiveness; liaised with project department to provide technical assistance as needed; researched customer purchase history to identify equipment and.
• Restocked leftover materials from projects; organized the warehouse for clean and efficient use and arranged project materials by job and label for delivery to respective jobsite.
• Fulfilled duties such as retrieving customer data, presenting relevant product information, and cancelling services; trained new employees on customer service software.
• Suggested new tactics for more efficient warehouse processes, reducing costs and increasing productivity; memorized entire line of company products and services, including prices, promotions, and discounts.

Lancaster, Pennsylvania, United States

• Provided extensive training for the Administration Assistant/Front-end/Receptionist position, the Director of HR position, and Customer Service/Warehouse Supervisor position.
• Set and regulate schedules for the Poultry & Millwright Departments, and the Parts & Services Department for overlap.
• Informed customers on project status; compiled and delivered all significant drawings and documents for supervisors and the foreman.

Lancaster, Pennsylvania Area

• Completed payroll processes, and handled onboarding processes, recruiting and training new personnel; conducted employee termination, and delivered disciplinary action for all policy/handbook violations.
• Acted as Safety Coordinator by hosting safety committee meetings and performing routine safety audits.
• Served as Benefits administrator, supplying dental/vision, medical, short-term disability, PTO, life insurance, and supplemental insurance.

Lancaster, Pennsylvania, United States

• Composed Work in Progress reporting by crafting month-end close spreadsheets; balanced accounts and prepared monthly financial statements.
• Aligned documented withdrawals and deposits with monthly bank statement; finalized every month with general ledger entries, and closed out outstanding jobs to maintain accuracy.

Lancaster, Pennsylvania, United States

• Pioneered a streamlined system for inventory monitoring and locating, recording and recovering lost inventory; removed all outdated and unused inventory.
• Built and implemented the newest and certified poultry equipment, ensuring efficient and safe operations.

Lebanon, PA

• Construct and implement a comprehensive CRM database to sort constituent information for accuracy and accessibility; this was the first CRM implemented, and prior to my arrival, the company had kept their records in an.
• Utilize and execute QuickBooks accounting software for ease of use and accurate reporting; apply email marketing software to build and monitor marketing communications.
• Maintain and update WordPress website on back-end to integrate new software, including new pages and innovative features.
• Formulate business plan and coordinate capital campaign to build retreat center; devise email marketing automations to streamline processes and cultivate constituent engagement.
• Oversee and organize local fundraisers and volunteer events; craft digital marketing strategy to handle active social media accounts.
• Offer routine progress status, reports, and updated financial statements to Board of Directors; leverage board management software to coordinate committee/board meetings and communications.

Hershey, Pennsylvania, United States