Brad Monroe Email & Phone Number

Washington, Dc, Us

San Francisco, California, Us

I lead strategic efforts within Core Product focused primarily on the multi-player experiences that help Slack users be more productive at work--channels, threads, DMs, emoji, and more. Some notable updates I'm proud to have worked on:• Agentforce (AI) in Slack: https://www.salesforce.com/slack/agentforce/ • 0-to-1 "Activity" tab: https://slack.com/help/articles/19693583638803• Slack GIF Picker: https://slack.com/help/articles/26860009071251• Dedicated DMs tab: https://slack.com/help/articles/212281468• Scheduled Send in Threads

San Francisco, California, Us

I led the Conversations team which focused on all the core messaging aspects of Slack, like message composition, channels, threads, DMs, emojis, and everything in between. Some notable updates I'm proud to have shipped: • Message Forwarding: https://slack.com/help/articles/203274767• Add People to DMs: https://slack.com/help/articles/1500002969782• Private to Public Channel Conversion: https://slack.com/help/articles/21318546Additionally, I Ied our quarterly Customer Love Sprint program where our engineering teams focus on rounding the rough edges in the product and shipping subtle, yet meaningful, improvements to the experience: https://slack.design/articles/sweating-the-small-stuff/

New York, Ny, Us

Responsible for core experiences of Home, Spaces, and Search on the web for the overall InVision platform where designers, developers, and stakeholders find, organize, and discover their team’s design documents--Key Accomplishments--• Drove a multi-quarter cross-squad program to overhaul the entire app UX and introduce a sidebar navigation paradigm, significantly reducing user friction and upleveling the UX quality of the app• Defined and launched an all-new Global Search experience, increasing search engagement by 65+%• Led performance optimization efforts for our core app, reducing P95 app load times by 40+% YoY• Crafted a multi-quarter vision and strategy for the Spaces experience, informed by first-hand research efforts• Leveraged experimentation to quantify impact of product improvements, with outcomes including a 10+% increase in Space creation and a 15+% increase in Space usage

New York, Ny, Us

New York, Ny, Us

Responsible for overall First Experience and collaborative design file management for the Studio product, InVision’s flagship screen design and prototyping desktop app--Key Accomplishments--• Created and operationalized a new First Experience squad, owning Studio in-app promotion, authentication, onboarding, and new user activation through experimentation and core experiences• Defined the Atomic Use Case (“aha moment”) and optimized the New User Funnel as foundational inputs to Studio’s growth model, resulting in a 60+% increase in weekly new users and 40+% increase in WAUs

Redwood City, Ca, Us

Responsible for the overall strategy and product management of the Box Web App, the core endpoint used by millions of users weekly, and cross-modality Collaboration features including sharing and notifications--Key Accomplishments--• Effectively scaled product management coverage while supporting 3x growth in engineers on the team, including mentoring a junior PM and collaborating with 2 designers• Developed and led multiple product strategy presentations to Box executives, including CEO and CPO, to gain strategic alignment and executive buy-in on core usage-driving experiences• Led requirements, strategy, and build for a trio of collaboration and usability features focused on helping enterprise users gain the right level of visibility into their most important content (blog post)• Spoke in the BoxWorks 2017 keynote to unveil the next era of collaboration features for the Box Web App, inspiring an audience of 4,000+ about Box’s strategy and roadmap• Led a project to complete a multi-year migration of enterprise customers off a legacy Web App tech stack and onto a new architecture featuring an entirely streamlined visual design framework• Learned SQL to pull user behavior analytics and build user flow dashboards to inform product requirements

Redwood City, Ca, Us

Led Box implementations for strategic Fortune 100 customers, including all planning, use case analysis, technical configuration, solution planning, and launch activities--Key Accomplishments--• Led the deployment of 220,000 licenses for Box’s most strategic customer in FY17, a global retailer, resulting in multiple ARR upsells and follow-on delivery of additional NRR services------As the customer's key point of contact throughout their Box implementation, I led all planning and roadmapping for the customer's implementation of Box, primarily through agile MVP sprints, to ultimately launch Box to all target users. I was the customer's primary escalation point for all Box-related items, and I also coordinated all technical components of the implementation, including Single Sign On (SAML) configuration, desktop app deployment, mobile app deployment via EMM integrations, and custom development using Box's API platform. Additionally, I played a key role in coordinating with the Product team on customer requirements, feedback, and bugs, along with identifying opportunities for improvement in upcoming product launches based on my deep knowledge of customer environments. Customer Experience:I've led Box implementations at a variety of Fortune 100 companies, including The Coca-Cola Company, and my average project includes anywhere from 20,000 to 250,000 end user licenses.Key Implementation Workstreams I Led: -Use Case Analysis-Solution Configuration and Design-Risk & Security Analysis -Launch Phasing-End User Testing

Redwood City, Ca, Us

• Led the fastest implementation of Box at scale at the time, achieving a rollout of 22,000 Box users within 5 weeks at the world’s leading beverage company

Redwood City, Ca, Us

• Balanced a portfolio of 20+ SMB implementations while leading development of a new QuickStart service offering to empower Box's SMB customers to take advantage of Box Consulting's services

Worldwide, Oo

• Created and presented a digital platform concept, pitch deck, and business case for a global shipping client to deliver enhanced digital products and services by leveraging its existing, secure IT stack • Awarded a national fellowship to develop a cross-industry Business Model Transformation methodology and service offering around organizational capabilities and operating models

Cupertino, California, Us

• Repaired customer relationships through leading training sessions and providing technical support for all iOS devices, resulting in satisfied and empowered users as measured by consistently high NPS

Education record

Bachelor Of Business Administration (B.B.A.), Marketing, Information Systems And Technology Management