William Nash Email & Phone Number

33410 Palm Beach Gardens, Florida

The technology administrator supporting and training 85 users across 3 offices. Responsible for installation, administration, and maintenance of enterprise-wide legal technology in support of e-discovery, case management, transaction support, document automation and related areas. These systems include Prolaw, Mimecast, CaseMap, Litera, Docusign and HotDocs, among others. Install and maintain systems, perform software upgrades and patches, monitor performance, maintain system security, ensure successful redundancy and load balancing architecture and implement disaster recovery plans.

West Palm Beach, Florida Area

Assistant to office administrator and finance manager. The Technology administrator supporting and training 85 users in 3 offices of all aspects of hardware and software.

Big Lots is considered a closeout retailer. In my position I am responsible for drivingsales through managing the operations of the business. There are 32 employees and 3managers that report directly to me. Responsible for managing the controllable portion ofthe P&L through scheduling, cost cutting, managing inventory, and driving sales. Withinthe past year the store has gone from a 12% decrease in sales and no bonus to an 18%increase in sales and maximizing bonus.

Managed and coordinated daily sales activities.* Directed staffing, training and performance evaluations in order to develop and control sales program in hard lines, soft lines, and footwear.* Developed sales campaigns in order to accommodate goals of company and to drive the company KVIs.* Trained and managed 5 department managers and achieved significant improvements in their productivity.* Coordinated sales promotion activities.* Prepared and directed workers preparing merchandise displays and advertising copy.* Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.* Supervised 48 employees, scheduled work hours, resolved conflicts, determined salaries.

Recorded delivery of merchandise, compared record with merchandise ordered and reported discrepancies to control costs and maintain correct inventory levels.* Prepared and directed workers preparing merchandise displays and advertising copy.* Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.* Maintained above company expectations on key indicators with Extended Service Plans being highest above average.* Worked with employees to complete Visual Plans (Plan-o-Grams) in a timely manor.

Coordinated sales promotion activities.* Prepared and directed workers preparing merchandise displays and advertising copy.* Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.* Interviewed, hired and trained employees.* Prepared periodic sales report showing sales volume and potential sales.* Drove the team to excel in customer loyalty program and extended service plans.

Managed an organization with full P&L responsibility, reporting to the DM* Planned employee schedules, hired temporary workforce for the busy seasons.* Interviewed job applicants and evaluated worker performance to recommend personnel actions such as hiring, retention, promotion, transfer and dismissal of workers.* Prepared sales and inventory reports.* Assisted workers in completing difficult sales, driving service plans, and key indicator performance.* 5 Stores reported directly to me and in turn reported results and issues to the DM.

Manalapan, Fl.

Knowledgeable in computer software, hardware, and procedures. Diagnosed hardware failure,user errors. Assisted management and other company employees in solving computer relatedproblems. Assisted users with daily operational issues. Attended technical conferences andseminars to stay informed about new product developments. Worked in the Windows 2000environment with 15 users on a network. Also maintained and trouble shot the company VPNand proprietary software. Trained users in that software, also teaching clients on usingthe internet.

Associate Of Arts And Sciences (Aas), Network And System Administration/Administrator

Network Engineer

Diploma