Assistant Manager
Current
May 2022 - Present
AeroLeads people directory · profile
Divya B Email & Phone Number
Assistant Manager at EBSCO Information Services(NES)
at
EBSCO Information Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Assistant Manager at EBSCO Information Services(NES)
Location
Hyderabad, Telangana, India
Company size
Who is Divya B? Overview
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Quick answer
Divya B is listed as Assistant Manager at EBSCO Information Services(NES) at EBSCO Information Services, a company with 2251 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Divya B.
Divya B previously worked as Assistant Manager at Ebsco Information Services and Technical Support Team Lead at Ebsco Information Services. Divya B holds Bachelor Of Technology (B.Tech.) from Jawaharlal Nehru Technological University.
Company email context
Email format at EBSCO Information Services
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EBSCO Information Services
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Profile bio
About Divya B
Experienced Support Coordinator with a demonstrated history of working in the information services industry.Strong communicator with excellent organisational and problem solving skills.Highly Skilled in Technical support, Supervisory Skills, Customer Relationship Management (CRM), Evaluations, NewHire Trainings.Experienced in fast-paced customer service environments, where I am able to meet and consistently exceed expected goals.Strong communication and interpersonal skills
Current workplace
Divya B's current company
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Ebsco Information Services
4 roles · 17 years
Divya B work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
. Lead a team, who works on different platforms like eBooks, Flipster, LearningExpress. Conducted worked case Evaluations of the team. Assessments and feedback shared on regular basis for betterment of the team. Coordinated training for technical representatives to work on International Call Support Service. Functioned as a primary point of escalation for.
Oct 2016 - Apr 2022
Technical Support Representative
- Handled an above average number of cases
- Received perfect case management scores (5/5)
- Requested directly by Sales and customers for assistance
- Participated in the new hire training program doing content analysis and as a trainer
- Advocated on behalf of the clients for issues, enhancements, and defects.
- Deliver a high quality customer experience for all customers by communicating in a friendly, professional manner using language the appropriate for the customers’ varying levels of technical expertise
Dec 2013 - Sep 2016
Engineer Intern
Enlume Technologies Private Limited
Mobile applications
2009 - 2010
~1 yr
Team & coworkers
Colleagues at EBSCO Information Services
Other employees you can reach at ebsco.com. View company contacts for 2251 employees →
HR
Harry Rumble M.Ed.
Colleague at Ebsco Information ServicesGloucester, Massachusetts, United States, United States
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PG
Paul Gonnella
Colleague at Ebsco Information ServicesUnited States, United States
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ST
Susan Troyan
Colleague at Ebsco Information ServicesBarnstable County, Massachusetts, United States, United States
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JJ
Jesse J.
Colleague at Ebsco Information ServicesGreater Chicago Area, United States
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ZH
Zahra H. Fotovat, Phd
Colleague at Ebsco Information ServicesLos Angeles Metropolitan Area, United States
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JH
Jana Hosang
Colleague at Ebsco Information ServicesBerlin, Berlin, Germany, Germany
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CM
Chloe Mavrommatis
Colleague at Ebsco Information ServicesEdinburgh, Scotland, United Kingdom, United Kingdom
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AO
Anita Ovelson
Colleague at Ebsco Information ServicesEdmonton, Alberta, Canada, Canada
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ZS
Zorian Sasyk
Colleague at Ebsco Information ServicesMinneapolis, Minnesota, United States, United States
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AS
Andrei Sakalou
Colleague at Ebsco Information ServicesBelarus, Belarus
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Harry Rumble M.Ed.
Colleague at Ebsco Information ServicesGloucester, Massachusetts, United States, United States
View →
PG
Paul Gonnella
Colleague at Ebsco Information ServicesUnited States, United States
View →
ST
Susan Troyan
Colleague at Ebsco Information ServicesBarnstable County, Massachusetts, United States, United States
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JJ
Jesse J.
Colleague at Ebsco Information ServicesGreater Chicago Area, United States
View →
ZH
Zahra H. Fotovat, Phd
Colleague at Ebsco Information ServicesLos Angeles Metropolitan Area, United States
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JH
Jana Hosang
Colleague at Ebsco Information ServicesBerlin, Berlin, Germany, Germany
View →
CM
Chloe Mavrommatis
Colleague at Ebsco Information ServicesEdinburgh, Scotland, United Kingdom, United Kingdom
View →
AO
Anita Ovelson
Colleague at Ebsco Information ServicesEdmonton, Alberta, Canada, Canada
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ZS
Zorian Sasyk
Colleague at Ebsco Information ServicesMinneapolis, Minnesota, United States, United States
View →
AS
Andrei Sakalou
Colleague at Ebsco Information ServicesBelarus, Belarus
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2 education records
Divya B education
Bachelor Of Technology (B.Tech.)
Education record
FAQ
Frequently asked questions about Divya B
Quick answers generated from the profile data available on this page.
What company does Divya B work for?
Divya B works for EBSCO Information Services.
What is Divya B's role at EBSCO Information Services?
Divya B is listed as Assistant Manager at EBSCO Information Services(NES) at EBSCO Information Services.
Where is Divya B based?
Divya B is based in Hyderabad, Telangana, India while working with EBSCO Information Services.
What companies has Divya B worked for?
Divya B has worked for Ebsco Information Services, Ebsco Information Services(Nes), and Enlume Technologies Private Limited.
Who are Divya B's colleagues at EBSCO Information Services?
Divya B's colleagues at EBSCO Information Services include Harry Rumble M.Ed., Paul Gonnella, Susan Troyan, Jesse J., and Zahra H. Fotovat, Phd.
How can I contact Divya B?
You can use AeroLeads to view verified contact signals for Divya B at EBSCO Information Services, including work email, phone, and LinkedIn data when available.
What schools did Divya B attend?
Divya B holds Bachelor Of Technology (B.Tech.) from Jawaharlal Nehru Technological University.
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