Boris Martinez Email & Phone Number

United States

United States

My mission is to build bridges between your brand and the world. I aspire to create meaningful partnerships and foster a community that wholeheartedly embraces your mission. My approach is grounded in experience, respect, and the firm belief that united, we can achieve greatness.

New York City Metropolitan Area

▪︎Create a Menu description with the Chef for the FOH employees▪︎Create a cocktail, beer, and wine menu description▪︎Customized a training program for the FOH employees▪︎Create New Steps of Service Guidelines▪︎Manage team training classes with employees and one on one▪︎Mentor employees to become their best▪︎Hire and train new employees▪︎Create an incentive employee program▪︎Create a Handbook & Training Manual▪︎Assisted the General Manager with P&L Reports▪︎Server Closing Reports, Monthly & Yearly Projection Reports

Manhattan, Nyc

▪︎Recruited, hired, supervised, scheduled, and motivated a staff of up to 55 employees▪︎Addressed complaints and resolved problems ▪︎Trained service staff to enhance the guest experience and increase profits through suggestive selling▪︎Improved productivity and morale byinitiating systems for accountability and by instituting effective system programs ▪︎Assigned all management staff to various restaurant locations and duties to ensure that all the necessary tasks were carried out on time▪︎Create a competitive team by setting monthly goals of specific menu items to be most sold by servers▪︎Manage server's sales report deposits ▪︎Enforce and maintain all labor laws and practices▪︎Manage P&L reports▪︎Responsible for opening or closing the restaurant▪︎Performed routine inspections of the restaurant premises to ensure that everything is up to standard

United States

▪︎Educate guests on our vast sushi selection▪︎Execute server steps of service in a fine dining high volume setting ▪︎Supervised the floor and assist management staff when need it▪︎Execute bottle service for private events ▪︎Train new staff and mentor existing staff to deliver a memorable guest experience ▪︎Train new staff and mentor existingstaff to have an eye for detail ▪︎Manage all opening or closing serverprocedures