Brian Nguyen Email & Phone Number

• Respond to customer inquiries and concerns by creating customized solutions.
• Open deposit accounts and sell banking products including credit cards, CD, IRAs, loans, etc.
• Quote rates, terms, and programs for loan customer requests.
• Work with retail customers to build and deepen relationships by uncovering financial needs and recommendingthe best products, services, and solutions to meet those needs.
• Process transactions accurately and efficiently to build customer confidence and trust based on establishedpolicies and procedures.

• Created a connection and developed rapport with customers to provide outstanding and a personalized service.
• Accurately and efficiently processed transactions such as customer deposits and cashing checks.
• Informed and educated customers on how to conduct transactions through self-service technology.
• Built, developed, and maintained partnerships with teammates and specialists to maximize effectiveness.

Milpitas, CA

• Applied vast knowledge of Oakley history and products to increase the selling of new, seasonal, current and final sale items while also increasing cross sell products.
• Provided individualized customer attention with unique genuine Oakley experience to select the final desired product.
• Reached higher sales goals by proactively greeting customers, quickly identifying their wants, suggesting products, and following-up to answer any questions or doubts the customers may have.
• Reviewed and managed daily cash deposits, nightly recaps and store safe.
• Trained and developed new hires into successful associates.

Milpitas, CA

• Executed daily tasks of cleaning, maintaining, and selling products within the store.
• Implemented excellent customer service and maintained the sales floor in making daily profitable goals.
• Maintained store inventory and stocking at a regular basis.

Bachelor Of Science - Bs, Finance, 3.527

Minor: Economics Related Coursework: Business Finance; Multinational Financial Management; International Monetary Economics; Investments.

Associate Of Science - As, Business Administration And Management, General