Ben Nicholls Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Within the Home Ownership Domain at NAB, I lead the Portfolio Management team. We are accountable for core product management, pricing, sustainability, credit policy and the strategies to support, as well as home ownership strategy.Key successes:- Develop and lead implementation of entire Home Ownership strategy at NAB, including long-term strategy, new.

Sydney, New South Wales, Australia

Contract roleGeneral Manager delivering improved experiences to existing home ownership customers within the Home Ownership Domain at NABRole accountability included:- Developing and executing on in-life customer engagement strategies- Delivering improved NAB App-based services for customers including ability to change repayments, fix and re-fix a home.

Sydney, New South Wales, Australia

• P&L responsibility for newly created Members business within Finder; creating ongoing relationships with site visitors through the Finder App.Develop a product vision of new products and services to support Finder.
• Reorganisation of product and tech teams to support growth pillars and product vision, including operating rhythms and OKR alignment
• Launch of market-first Chance of Approval scores for credit card customers, browser notifications and new app features
• Organisational strategic alignment on most valuable investment strategies

Sydney, Australia

End to end accountability for the Commercial Lending product set at Commonwealth Bank, including P&L management, pricing strategies, product market fit alignment, and operational risk ownership. I led the team through a period of significant restructure and re-baselining of the organisational strategy.Key successes were:- The development and implementation.

Sydney, Australia

I led the Commonwealth Bank's Home Buying Product team, responsible for the profitable management of our $360 billion dollar portfolio.Key accountabilities include:- End-to-end ownership of the bank's mortgage products, across variable, fixed and lines of credit products- Strategic planning and development for all home loans, including value propositions.

Sydney, Australia

Advisor and part of the founding team to new SaaS/PaaS technology startup Lockbox Technologies, helping them to bring their Athena Boards product to market in November 2018I provide advice into strategic product roadmap, capital raising, financial forecasting, and product solution design. I engage with early stage investors, the founders, as well as the.

Sydney, Australia

Key responsibilities:- Ensuring Westpac Group achieves its key strategic pillar of growth in everyday banking accounts (transaction accounts)- Research, development, embedding customer value propositions across all four brands (Westpac, St George, Bank of Melbourne, Bank SA)- Lead strategic marketing activities to ensure value proposition is articulated to.

Sydney, Australia

Key responsibilities:- Build and maintain subject matter knowledge and world leading understanding of emerging payment technologies and customer experiences- Product owner of the Near Field Communication (NFC) pilots and commercial product for Westpac, the first and only product globally to have payment technology embedded in all commercially available.

Consultative role across the organisation, providing subject matter expertise to senior stakeholders within product, distribution, segmentation and marketing, operations and Westpac Institutional BankProduct and market analysis of new mobile payments products from traditional competitors, financial services providers in foreign markets, as well as new, non.

Sydney, Australia

Work with and influencekey senior management stakeholders to define payment and digital distribution strategiesConvert product and distribution strategies into development roadmaps with clear executable deliverables aligned to group strategyLead cross-functional teams for product design, customer experience mapping and business case generation of roadmap.

Work closely with payments product teams on relationship management between Westpac and tier one suppliers and vendorsManage inventory forecasting, lifecycle, asset management and financial reporting of $50 million portfolio of productsContractual negotiation for transactions and relationships in excess of $30 million value

- Develop, project manage, and maintain new card programs across both retail and white-label product range- Strategic planning for products currently in-market, as well as identifying opportunities for new product development- Working closely with the Sales team to prepare proposals, contracts and revenue models

- IT system architecture and development- Ensure PCI DSS compliance- Stakeholder management across internal and external relationships at senior levels- SLA management- Implementation of new product development- Build and maintain IT integrations between acquiring partners, card plastic manufactures, program partners transaction processing platforms and.

Product manager at YouPlay.com, including SEO and SEM duties, eDM campaigns, advertising planning, relationship management and new product development

Strategic marketing role, based around driving revenue and sales for existing publication suite, as well as New Product Development.Focus on sales reporting and trend analysis, and developed a management information system.Heavily involved in Below The Line communication programs, developing and implementing subscription drives across both mail and email.

Product management role of all insurance and foreign exchange businessBusiness strategy planning and execution for NPBS insurance and ForEx businessManaged relationship between NPBS and external, allied organisationsDevelop and maintain strategies, sales platforms and analytical tools for staff to achieve sales goals and budgetsStaff training, coaching and.

Master Of Business Administration - Mba, Business Administration And Management, General

Information Science, Marketing And Ecommerce