Ben Mauro Email & Phone Number

Richmond, Virginia, United States

• Led the DFS efforts in all things data and continuous quality improvement (CQI).
• Built a CQI process and training program to disseminate concepts of data usage across all 5 regions and to 120 local Departments of Social Services.
• Scaled the data analysis team to support enhanced analysis and training: hired 3 data analysts, acted as liaison between multiple Divisions, and collaborated with a graduate research class at VCU for enhanced data.
• Contributed reporting and data-decision making strategies that led to DFS achieving all of 10 CFSR PIP goals ahead of schedule and with sustained performance improvements.

New York

• Served as a member of the Homeless Program Innovation team, contributing to the reform agenda in areas such as Prevention, Street Homelessness, Shelter, and Rehousing.
• Provided analytical support, program design, and policy implementation to promote data-driven operations.
• Contributed to local and federal reporting requirements and identified street outreach efficiency opportunities.

Portland, Oregon Area

• Provided project management oversight, oversight for emergency shelter development, and innovations in shelter options and managed a budget of approximately $1,000,000.
• Spearheaded the development of the Kenton Women's Village, a 20 bed tiny house community that has helped 39 women move into permanent supportive housing, 39 to develop sources of income, and connected 61 with mental.
• Led and coordinated the development of over 700 shelter spaces in a 12 month period.

Portland, Oregon Area

• Created a comprehensive implementation plan for data collection, recording, reporting, and accountability across all Divisions of the Police Bureau.
• Developed robust performance metrics and measurements for bureau divisions to track progress toward bureau-wide goals.
• Interviewed key stakeholders to capture the portfolio of functions and services performed by individual work units across the bureau.
• Created data visualizations and story-board presentations to present key metrics to stakeholders within the bureau and the community using the Tableau software.
• Identified opportunities to improve data collection and reporting for divisions within the bureau.

Bihar, India/Austin, TX

• HP is an NGO working in rural India to provide water and sanitation services to disadvantaged communities.
• Guided HP’s work within existing Indian government water and sanitation programs.
• Performed community development fieldwork in rural Bihar and liaised with government officials.
• Implemented initial monitoring and evaluation system for local sanitation behavior changes.

Austin, Texas Area

• IC² Institute is a “think and do” tank that uses technological innovation to drive economic development.
• Researched innovative solutions to strengthen current projects for banking and insurance company USAA.
• Assisted in final preparation of client report.

Greater New Orleans Area

• Created cost-analysis matrix of all bid finalists to highlight cost-effectiveness of HillardHeintze’s proposal.
• Developed decision strategies, spanning over four years, for the implementation of the New Orleans Police Department Consent Decree.
• Wrote memoranda outlining the bid process and the organization of the New Orleans criminal justice system.

Greater New Orleans Area

• Analyzed data for the New Orleans Crime Prevention Initiative (supports previously incarcerated adults).
• Administered TCU Risk and Needs Assessment Test previously incarcerated adults released into supervision.

Greater New Orleans Area

• Designed comprehensive business plan for SAFY executive leadership strategies.
• Developed Excel template for SAFY executives that reported fiscal, human resource, and accountability metrics.
• Helped create management performance measures to analyze improvements in service quality.

Greater New Orleans Area

• Compiled after-action reports often containing case-level confidential information and documents.
• Managed database containing all recorded New Orleans Police Department deadly force incidents, Public Integrity Bureau case files, and Independent Police Monitor open cases.

Greater New Orleans Area

• Created presentation and summary for summit held by Rep. Robert Scott
• Analyzed evidence-based practices that can reduce gun violence related to mass shootings and endemic gun violence.
• Conducted research on youth violence prevention methods and cost-effectiveness of programs to be initiated.
• Coauthored presentation on whitepaper findings delivered to the Congressional Summit.

Kuala Lumpur, Malaysia

• MAC is one of the leading providers of HIV/AIDS outreach in Kuala Lumpur, with subcontracted organizations operating throughout the country.
• Assisted in the administration of a $5.2 million grant from the Global Fund to Fight AIDS, Tuberculosis, and Malaria.
• Developed new survey forms and implementation techniques alongside community leaders to improve outreach work and strategies.
• Facilitated the Monitoring and Evaluation System Strengthening Workshop for country-wide operations.

Master Of Global Policy Studies

B.S; Bachelor’S Of Science, Cum Laude, Public Health; Public Health