I am a banking professional with relationship building experience and worked in retail, commercial and institutional divisions. I specialise in transactional banking, pre-lend and financial analysis, trade finance, and cash and payment management.I am leading ANZ’s largest business centre with 12 consultants in my team, and I had been ‘go-to’ person for local accounting and legal firms as well as our SMEs and corporate clients for their day-to-day enquiry. I love pitching new business, working with clients and a creative team to provide tailored financial solutions that meet and exceed client’s needs. Prior to that I worked in different divisions in ANZ where I learned how to expertly manage my time, dealing with a high volume of client support requests daily.I am in the process of finishing my MBA degree majoring in Finance and I’ve really enjoyed doing financial analysis, market research, and other technical assessments. My goal is to leverage my experience in banking industry and my knowledge in finance to create a more socially impactful improvement for major Australian social infrastructures.Career Highlights:Leading ANZ’s largest business centre in retail and commercial bank with a team of 12 consultants managing a portfolio of $1.2 billion in lending.Improved overall satisfaction (NPS score) by 15% through improving quality service delivery for local accounting firms and mutual SME and corporate clients.Partnership with multiple top tier legal firms on cash and payment projects, improved payment management (receivable) efficiency by 60%.Lead and acted as principal responsibility for debt restructuring project involved $16 million in transaction.Exceeded overall financial and revenue KPI by 125% for 4 consecutive years.