• Chief executive agent and directly responsible for ensuring the execution of the operations of the agency on a day-to-day basis, included but not limited to the management and overall oversight and implementation of the agencies missions, policies and procedures. • Oversee all agency services, personnel performance, and office management on an ongoing basis.• Responsible for Human Resources of agency including – hiring, terminations, interviewing, orientation, employee performance reviews and addressing all employee performance issues• Provide strategic planning for growth of agency.• Develop marketing plans to assure ongoing increase in referral base. Overall responsibility of sales and marketing for agency.• Set clear and appropriate expectations for staff and give feedback to meet those expectations.• Work in conjunction with the DON and Director of Compliance to ensure the agency meets Federal, State and local laws regarding the certification and licensure process of the agency at all times.• Manage specialty programs through delegation of responsibility to administrative and supervisory personnel.• Work with ownership to negotiate, direct, oversee and monitor agreements, and contracts.• Oversee the scheduling and competency of staff.• Work with clinical management to delegate and oversee the educational activities necessary to maintain a competent staff to provide services.• Monitor adherence to the practice of confidentiality regarding patients, medical records, families, staff and the organization.

- Oversee the general management of the Kansas City Branch.- Develop annual branch budget and monitor expenditures.- Analyze gross profit factors, market conditions, business volume/mix, competition and operational costs.- Ensure continued branch growth by expanding new and existing client base.- Partner with recruiter to attract and hire branch staff and clinicians.- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.- Participate in special projects & quarterly Blitz events.- Maintain market awareness and prepare competitive updates.

- Oversee the general management of the Lee's Summit branch.- Develop annual branch budget and monitor expenditures.- Analyze gross profit factors, market conditions, business volume/mix, competition and operational costs.- Ensure continued branch growth by expanding new and existing client base.- Partner with recruiter to attract and hire branch staff and clinicians.- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.- Participate in special projects & quarterly Blitz events.- Maintain market awareness and prepare competitive updates.

- Called on primary care, internal medicine, and specialty physicians, multiple facility types such as hospital, skilled nursing, rehabilitation, facility discharge planning services and/or management, assisted living and other senior living settings within an assigned territory to open new accounts and promote home health referrals.- Maintained detailed territory list, prioritizing accounts in accordance with the market/territory sales plan. Maintained detailed territory management systems records.- Responsible for planning and achievement of territory revenue, referral and admission goals. Worked in conjunction with branch operations and other sales resources in the market in preparation of annual area business plans. Implemented territory business plans and managed sales time and resources according to plan, adjusted the plan as necessary to meet goals.- Worked with market and branch management/staff to discuss sales activities, new opportunities, potential problems etc. on a weekly basis. Gathered/organized account related information and provided input on key customer opportunities, service, or other offerings.- Made sales calls, arranged appointments and delivered educational programs to keep referral sources current in home health service offerings. Acted as a liaison between referral sources and Company staff to provide information on Company services, resolved problems and maintained positive customer relations.- Established/maintained effective working relationships with appropriate field and Central Support staff to keep abreast of current and service offerings.- Maintained market awareness and prepared competitive updates.- Participated in special projects & quarterly Blitz events.

- Called on primary care, internal medicine, and specialty physicians, multiple facility types such as hospital, skilled nursing, rehabilitation, facility discharge planning services and/or management, assisted living and other senior living settings within an assigned territory to open new accounts and promote home health referrals.- Maintained detailed territory list, prioritizing accounts in accordance with the market/territory sales plan. Maintained detailed territory management systems records.- Responsible for planning and achievement of territory revenue, referral and admission goals. Worked in conjunction with branch operations and other sales resources in the market in preparation of annual area business plans. Implemented territory business plans and managed sales time and resources according to plan, adjusted the plan as necessary to meet goals.- Worked with market and branch management/staff to discuss sales activities, new opportunities, potential problems etc. on a weekly basis. Gathered/organized account related information and provided input on key customer opportunities, service, or other offerings.- Made sales calls, arranged appointments and delivered educational programs to keep referral sources current in home health service offerings. Acts as a liaison between referral sources and Company staff to provide information on Company services, resolved problems and maintained positive customer relations.- Established/maintained effective working relationships with appropriate field and Central Support staff to keep abreast of current and service offerings.- Maintained market awareness and prepared competitive updates.- Participated in special projects & quarterly Blitz events.