Bob Danner Email & Phone Number

Cincinnati Area

Promptly resolve questions/issues regarding trouble shooting, billing, and retention.Responsible for product knowledge and sales.Maintain an employee performance efficiency scorecard of 80% or greater.Promote good customer relations through sales and telephone handling proficiencies. Assign work orders for field visits to resolve service issues.

Responsible for the successful implementation and execution of over 200 catered events per year.Selected, hired, trained and managed full-time and seasonal catering staff of 12.Increased site sales in excess of $150,000 in FY 08. Planned and executed events for high profile clients and donors.Responsible for the creation, distribution and collection of catering invoices and revenue.

Cincinnati, Ohio Area

Managed revenue of $2.5 million in FY 07. Increased bottom line concessions sales by 72.25% in FY 07.Increased average guest spending or per cap by $1.05.Responsible for staffing, training, and managing of a seasonal workforce of over 55 employees. Awarded Most Improved Food Cost for the central area leisure division.

Managed revenue of $7.1 million.Selected, hired, trained, and managed 8 supervisors and over 250 associates seasonally.Served as ambassador to the over 80 international workers.Oversaw all varieties of concessions including 19 stands, 14 kiosks, and 21 vending machines.

Managed revenue of $2.7 million per year.Selected, hired, trained, and managed over 100 associates annually.Oversaw all aspects of concessions including the Zoo's 5 Branded Concepts.Acted as "floating manager" for Sodexo's traditional Corporate Services Accounts throughout the Cincinnati and Dayton regions.

Planned and executed all front-of-the-house activities for full line catering operation with annual sales in excess of $600,000.Carried out all aspects of catered events including weddings, picnics, business meetings, backstage and hospitality suites.