Global Recruiting Lead for Global Company Business (GCB) - Services Division • As contractor, manage the day to day activities for a blended Contractor/Employee team of 55 Recruiters and Recruiting Support staff supporting the business’s US and Canadian -Global Business Services Business Unit • Responsible for setting Recruitment Strategy that align with meeting quarterly hiring targets and address areas of skill gap for a cross industry and cross solution professional services organization• Created and implemented a metrics based Recruiting Management System that enables reporting out to the Business Unit leadership on Hiring Target attainment, Candidate Pipeline volume, Recruitment cycle time, Recruiter productivity and Channel optimization• Liaison between Business Services Division Business Unit Leadership and THE BUSINESS Corporate HR on Recruitment policy, process and procedure• Led the Business Services Division organization through two HR-Recruitment structure and process transformations to a globally integrated recruiting model resulting in greater sourcing efficiency and department cost savings. • Set up a Recruitment PMO in Business Services Division to solicit feedback from Key Stakeholders and Executive Steering Committee on Recruiting issues and areas of improvement- Areas covered: Candidate Interview process, Channels, Diversity, and ReportingWorked with Business Services Division NA Leadership to establish baseline measurement and reporting system to monitor recruiting cycle time, decreasing cycle time from 87 days to 68 days from candidate identification to start date.• Transformed the Business Services Division CA Recruitment team to mirror the Business Services Division US Recruitment model with RPM and dedicated sourcing support; implemented a North America sourcing team approach resulting in increased Recruiter productivity and overall cost reduction

• Managed day to day activities for a team of 24 sourcing recruiters supporting the SAP and Oracle ISV Communities and Supply Chain Management Service Line for a Global Operations Company Business Services Division, SAP being the area with the most significant hiring demand and highest candidate pipeline volume requirements in all of Business Services Division• Responsible for managing sourcer production goals and sourcer workload balancing to ensure the hiring demand set forth by the organization as quarterly targets are being met and/or properly prioritized on a week by week basis • Partnered closely with Recruiting Leadership, Practice Leadership and THE BUSINESS HR/Talent groups to establish recruiting strategies that proactively address hiring needs and areas of talent shortage in the market • Produced and maintained weekly and monthly recruiting pipeline reports for Partners and resource deployment managers to ensure the alignment of recruiting efforts with deployment of staff for current and anticipated engagements• Established, developed and maintained relationships with contingency search firms for specific and/or critical level searches. Act as liaison between the search firm and the client to ensure that services are provided according to the service agreement and established production goalsLead Sourcing Recruiter for the SAP Center of Excellence tasked with sourcing, screening and hiring Senior Manager and Associate Partner level candidates that will strategically advance the long term goal for SAP Practice growth• Responsible for organizing, executing and representing the Business Services Division at recruiting events and conferences

• Sourced, screened and generated candidate pipeline for SAP Support Operating Solutions (SAPSOS) Business Services Division SAP Practice consisting of technical and functional SAP professionals at all levels of experience• Individually produced triple digit (100+) SAP hires each year, for the final 3 years as a dedicated, full time sourcing recruiter• Developed the weekly SAP Recruiting Pipeline Report providing the SAP Practice management and leadership teams with a tool that would allow them to match the candidate pipeline with project demand and potential skill set gaps• Trained and supported new sourcing recruiter hires in tools and internal SAPSOS Business Services Division processes