Bob Guarnieri Email and Phone Number
Bob Guarnieri work email
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Bob Guarnieri personal email
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AboutAs a BPO Expert with 25+ years of hands-on experience in the call center industry providing outsourcing solutions, I enjoy helping companies find high-quality and top-performing BPO providers. My guiding principles are honesty, integrity, and treating others how I want to be treated.🔍 Outsource Call Center Search & SelectionOutsource Consultants simplifies your call center search and takes the guesswork out of the BPO selection process. We’ll do the heavy lifting, so all you need to do is select a partner from a heavily vetted list of top-performing vendors. And we do it at NO COST to you!🌎 500+ Global BPO PartnersWith our proprietary BPO vendor database, you can instantly see how hundreds of outsource call centers stack up to your requirements for pricing, location, language, and more!📊 Ongoing Performance MonitoringOur relationships with our clients are long-term and ongoing, so we maintain a position as your advocate for the length of your partnership with your call center. We will continue to monitor your call center’s performance to ensure they keep meeting and exceeding your expectations.🎉 Better Customer Experience + Lower CostsWith over 500 outsource call center partners, we’ll find those “hidden gems” with direct experience in your industry, proven KPI performance, and pricing that positively impacts your bottom line.By matching our clients with the best call centers in the world, we help them save time, and money, reduce risk and drive peak performance. At NO COST, we can help clients find the 'Hidden Gem' call center outsourcing options (US-based, Nearshore, or Offshore). Clients include energy, healthcare, medical, cable, telecom, wireless, education, political, catalog, utilities, DRTV, financial services, e-commerce, and retail. Our mission is to be the industry leader in domestic and international call center outsourcing by adding value to companies searching for a contact center that will make a difference to their bottom line while delighting their customers. The business benefits of partnering with us extend well beyond cost savings and include improved efficiency, effectiveness, flexibility, quality, and call center performance. By adopting an outsourced strategy and partnering with us our clients emerge with the ability to better support their external outsourcing strategy demands.Interested in getting a free call center cost proposal? Contact me today at bguarnieri@outsource-consultants.com
Outsource Consultants, Llc
View- Website:
- outsource-consultants.com
- Employees:
- 37
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Vice President Of Cx And Bpo AdvisoryOutsource Consultants, LlcBoca Raton, Fl, Us -
Vice President Of Cx & Bpo AdvisoryOutsource Consultants, Llc Jun 2023 - PresentSt Louis Park, Minnesota, UsOutsource Consultants is a call center outsourcing advisory firm that helps companies find the perfect fit outsource call centers. Our BPO industry experts simplify your search process by matching you with call center providers that meet your exact requirements. We save time, reduce costs, and find you the right partner, at no cost to you. -
Senior Vice President Of SalesTlc Associates May 2022 - Jun 2023Cedar Rapids, Iowa, UsTLC Associates is an Award-Winning BPO Provider delivering high quality solutions from Domestic (Brick& Mortar, WFH), Nearshore and Offshore locations. -
Svp Of SalesCallzilla - The Quality-First Contact Center Jul 2017 - May 2022Miramar, Florida, UsCallzilla -The Quality First Call Center. We drive performance and quality across the board. Recently recognized as the "2017 Best Outsourcing Provider" by ICMI, Callzilla continues to build upon its reputation as a top near shore Omnichannel solution provider. Our highly-acclaimed contact center operations in Bogota (Colombia) is consistently raising the bar on performance in each champion-challenger/multi-vendor environment in which we compete. -
Director Business DevelopmentLiveops, Inc. Nov 2016 - Jun 2017Scottsdale, Az, UsLiveOps is the leading home-based agent outsourcing provider of customer experience management, preparing you for peak season, low season and everywhere in between. We are redefining the customer experience with our deep expertise and capacity flexibility to help you meet today’s demands. LiveOps' home-based agent solution offers unlimited scalability to grow with program needs and overall enterprise requirements. Having access to a large pool of 20,000 agents means we can quickly and economically ramp your program to meet seasonal or event driven volume spikes. -
Vice President Of SalesStartek May 2015 - Oct 2016Denver, Co, UsStartek is a Global BPO Provider with sites in US, Honduras, Jamaica and the Philippines with the common goal of delivering a better customer experience. -
Vice President / Business DevelopmentFusion Contact Centers, Llc Mar 2012 - Apr 2015An $11 million-dollar domestically based boutique BPO company providing IB Sales, Customer Care, Retention and Technical Support from facilities in CA and NV.
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Senior Vice PresidentThe Results Companies Jan 2007 - Mar 2012Fort Lauderdale, Fl, UsA $180 million-dollar Global Outsourcing Company providing IB/OB Customer Support from Domestic, Near Shore and Offshore Locations -
Vice President Of SalesProtocol Integrated Direct Marketing Jan 2006 - Jan 2007Sarasota, Fl, UsA Multi-Million dollar global provider of integrated marketing services to a diverse client base. Offerings include full inbound/outbound customer care and acquisition, e-mail and e-commerce management, BPO solutions, replication and fulfillment solutions, agency services, direct mail capabilities and database marketing.Hunter Role. Responsibilities included developing Sales strategies for developing large new account opportunities targeting mainly Fortune 500 companies. -
Senior Vice President / Business DevelopmentTechnion Communications Corp May 1998 - Dec 2005An $80 million-dollar Global Outsourcing Provider offering complete Global Contact Center solutions to a diverse client base encompassing the Telecommunications, Financial Services, Technology and Consumer Services/Retail industries. Locations included US, Canada, Barbados, Argentina, Colombia and the Philippines
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Director Client ServicesPrecision Response Corporation Feb 1992 - May 1998($450 million-dollar Direct Marketing organization offering integrated marketing solutions for Fortune 500 companies through Telemarketing, Database Marketing and Fulfillment/Direct Mail channels) Vice President of Client Services overseeing AT&T Client and their needs for Contact Center and Fulfillment Support - P&L responsibilities included managing the profitability of 2 designated business units consistently exceeding profit targets set by the company.
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SalesValasis Feb 1988 - Jan 1992Livonia, Michigan, Us($500 million-dollar company that was the largest producer of Free-Standing Inserts in the country. Company produced and distributed 53 million 4-color booklets through a nationwide network of newspapers on a weekly basis)Account Executive - One of six people hand selected by company CEO to participate in and successfully complete an intensive 6-month Executive-led Sales Training program.
Bob Guarnieri Skills
Bob Guarnieri Education Details
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Sacred Heart UniversityBachelor Of Science (B.S.)
Frequently Asked Questions about Bob Guarnieri
What company does Bob Guarnieri work for?
Bob Guarnieri works for Outsource Consultants, Llc
What is Bob Guarnieri's role at the current company?
Bob Guarnieri's current role is Vice President of CX and BPO Advisory.
What is Bob Guarnieri's email address?
Bob Guarnieri's email address is bg****@****lla.net
What schools did Bob Guarnieri attend?
Bob Guarnieri attended Sacred Heart University.
What skills is Bob Guarnieri known for?
Bob Guarnieri has skills like Business Development, Bpo, Outsourcing, Vendor Management, Call Centers, Crm, Customer Experience, Contact Centers, Account Management, Management, Workforce Management, New Business Development.
Who are Bob Guarnieri's colleagues?
Bob Guarnieri's colleagues are Nirol Kanti Bol, Jouel Patricio, Michelle Frankki, Andrew Griffiths, Kaoser Babu, Sarah Klosterbuer, Aashish Piplode.
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