Provide technical guidance and management advisory services. Consulting and advising managers and supervisors on a variety of difficult and complex technical issues or problems of a sensitive nature concerning all phases of hiring, policies and procedures and related legal, regulatory requirements or entitlements. Troubleshoot complex and difficult types of hiring issues. Identify positions where minorities are under-represented. Recommend long-term and short-term strategies for overcoming employment and promotion barriers. Provide Talent Acquisitions services; consider recruitment sources such as colleges and universities, industrial establishments and state employments services in recruiting for positions. Keep informed of labor market trends, base closures and employment cutbacks to cultivate additional sources of well-qualified candidates. Develop recruitment strategies and meet with management officials and career field teams to discuss work status, obtain feedback on workloads, long-range personnel needs, problems encountered and other matters that would impact recruitment and placement. Attend and coordinate recruiting events to include, job fairs, open houses, college fairs and community networking sessions. Develop national and local networks and resources/referrals to attract talent. Ensure all communications, postings and advertisements are in compliance with Federal policies and all recruiting records are maintained with personnel records management requirements. Provide technical assistance to other staffing specialists in resolving the most difficult and controversial recruitment and placement issues. Lead or participate in special initiatives, studies and projects to include affirmative employment activities. Work with other Human Resources specialists in identifying potential program initiatives or special projects that could improve the use of civilian human resources, solve problems or enhance program effectiveness.

Accurately provides contracted national level advisory, support services and information to Air Force interested candidates and influencers in a professional manner covering a variety of positionsEffectively pre-qualifies candidates based on current corporate guidelines and in compliance with law, DOD policy and Air Force Instruction. Designates qualified candidates as leads for all military recruiting service programs. Refers candidates to explore Air Force Civilian Service opportunities and/or other federal employment by referring them to www.afciviliancareers.com and USAJOBS.gov for those candidates not eligible for military service due to age or medical conditions. Provides candidates with technology solutions and education. Communicates effectively, both orally and in writing through fielding incoming calls to the Air Force recruiting national 1-800 phone line and by maintaining multiple chats lines on www.airforce.com and various social media platforms. Collects and reports monthly data. Tabulates the number of calls (incoming and outgoing), social media posts, and online conversations. Gathers, develops, and analyzes a variety of data and makes recommendations based on the analysis.

Responsible for implementing research and training techniques used to formulate plans of instruction and lesson plans for multiple coursesPlanned, prepared and coordinated instructional activities Communicated effectively in writing as appropriate for the needs of the audienceCreated and managed student assessment techniques and objectives to include test and measurement principles - Used appropriate test management to record and analyze high missed items on evaluations. Completed administrative requirements; to include maintaining student academic records, in addition, completed counseling and other related formsPrepared lesson plans by selecting and adapting instructor resources and guidesDeveloped, advised, evaluated, and participated in special projectsConducted ESL instruction for students and/or ESL instructor training for adult parents and teachers

Proved ability to establish program objectives and to assess progress by implementing research and training techniques used to formulate plans of instruction and lesson plans for multiple coursesPlanned, prepared and coordinated instructional activities Communicated effectively in writing as appropriate for the needs of the audienceServed as a role model of standard oral and written American English for student emulation, as exhibited in the use of grammatically appropriate and unaffected language and rate of speech delivery equivalent to that used by native speakers. Completed administrative requirements; to include maintaining student academic records, in addition, completed counseling and other related formsPrepared lesson plans by selecting and adapting instructor resources and guidesDeveloped, advised, evaluated, and participated in special projectsConducted ESL instruction for students and/or ESL instructor training for adult parents and teachers

Oversaw the recruiting practices of 8 recruiting divisions. Provided production data, analysis, and recommendations to make timely and accurate recruitment decisions to include ensuring overall mission accomplishment and success in special emphasis and targeted programs such as Science, Technology, Engineering, Math (STEM) accessions and enlistment of those in under-represented diversity categories. Served as unit expert in the interpretation and appropriate employment of consistently changing Public Law, DOD directives, and Air Force Instructions and procedural guidance as it relates to military employment. Ensured all assigned leaders, supervisors and recruiters were notified of and incorporated critical changes immediately. Established quality control measures to ensure compliance. Provided assistance to leadership to resolve problems by providing and executing solutions. Responsible for developing, managing and monitoring data collection on all analysis systems within the unit and reporting such analysis with recommendation to superior level leaders and to subordinate supervisors for corrective actions where appropriate. These reports include financial reporting on application processing expenses, Military Entrance Processing Station (MEPS) success rates, and recruiter lead source and production report analysis. Operated and monitored multiples Human Resource Information and Applicant Tracking Systems including the Air Force Recruiting Information Support System and the Advanced Personnel Data System (APDS). Turned around the organization that missed personnel staffing goal. Result: organization achieved 102% of required staffing goal and 114% of new personnel contract goal.Demonstrated ability to work with all levels of personnel within the unit by providing strategic, consultative support.

Responsible for meeting annual requirements by accessing highly qualified candidates from a 3300 square-mile area in Eastern Pennsylvania. Met or exceeded assigned production goals through effective management, supervision, training and motivation of 9 people. Managed resources, a 10-vehicle fleet and a $100k annual budget. Identified needs/Provided personal Training for a struggling employee. Result: employee moved from meeting 50% of Quarterly Goal to achieving 133% of Goal the next Quarter. Utilized demonstration and performance training techniques when productivity dropped to 44%. Result: increased productivity, reached 100% of Goal in 1 Quarter’s time. Handpicked to evaluate another Branch that was not meeting expectations. Results: identified problem areas, provided necessary training, Branch production increased 25%.Appointed as District Manager. Result: drove production to 220% of assigned goal.Assessed situation/Developed/Implemented Training Plan. Results: turned around new contract retention from 74% to 94%, above the national rate of 88%.Selected to address the need for enlarged, effective Sales Team. Results: returned to instruct and\or evaluate 100+ new team members.

Practiced Total Quality Management by being responsible for supervising, leading, training, and monitoring 9 Air Force recruiting instructors. Supervised and guided academics for approximately 800 career Air Force members yearly for special duty assignment into the Air Force recruiting career field. Served as subject matter expert on all aspects of instruction policies and process. Demonstrated expert knowledge on recruiting sales, marketing, networking, determining eligibility, managing accession processing, managing and onboarding of candidates into Air Force employment. Participated in occupational analysis studies to determine training needs. Used knowledge of instructional design and development on the use of technology for delivery of training. Responsible for research and preparation techniques used to formulate those needs into Plans of Instruction and Lesson Plans for two courses. Evaluated and trained instructors to insure proper instruction techniques are utilized while teaching sales, speech and marketing techniques. Monitors school attrition, administers and observes tests, and evaluates student performance. Counsels students on academic deficiencies and personal problems. Makes recommendations to company executives on students’ suitability for assigned duties.

Developed, accumulated and monitored production reports for teams responsible for meeting annual manpower requirements by accessing highly qualified candidates. Implemented plans and procedures to track, analyze and record production flow for a 12 state zone.- Key player in the redesign and implementation of the regions standardized contract tracking system – effectively managed 9k+ contracts per year