Bob Masters Email & Phone Number

Leader on the ERP Team implementing a common ERP platform at over 17 plants. Work with business leaders, team leads and end users. Responsible for project planning, change management, discovery, as-is and to-be analysis, business process and workflow normalization, end-user training, documentation and configuration.

• Key member of the project management team, responsible for managing high-visibility, large complex projects. Lead teams of EFI and customer-based resources to achieve goals while utilizing best practices for planning.
• Manage projects for independent companies to large multi-site organizations, ranging in revenue from $15M to $15B. Act as the lead project manager for system- wide/cross functional teams.
• Act as a systems architect with a broad understanding of the application and ability to quickly understand business requirements in order to recommend best practices to lead the organization through business process.
• Lead discovery process and develop business process models to document as-is and to-be systems based upon targeted business goals.
• Identify needs and implement training for key stakeholders in highly complex functional areas that have the most significant impact on the organization. Support these changes by building training tools and.
• Facilitate steering committees that measure, monitor and effectively communicate project status and highlight potential areas of concern. Build knowledge around the underlying cause of issues attributable to system or.

• International software development company offering custom Enterprise Resource Planning Systems for the print and packaging industry. DiMS! develops integrated software to vertically align the printing process.
• Assumed management of key project with largest U.S. Customer. Successfully managed issues and ongoing concerns in order to execute an efficient go-live date. Managed post-launch issues, acting as a liaison between DiMS.
• Developed a reporting system with reliable project metrics. Initiated new policies to handle budget, sales cycles and planning framework. Worked with team to develop a structured product management methodology.
• Produced training materials and presentations to help sales team with technical support for new and prospective clients.
• Build new relationships and solidify existing relationships with key customers. Successfully negotiate business relationships and inter-company projects with European and American stakeholders.

• World-class, privately held printing production and manufacturing company specializing in commercial offset printing, bindery services, personalized printing and digital printing, and financial print services. Serves.
• Led the company to add and market digital printing with personalized printing and mailing capabilities. Identified need, researched solutions and negotiated purchase prices. These capabilities launched the company into.
• Enhanced efficiency and employee productivity, improved overall workflow, and reduced costs, waste and errors by identifying the opportunity to implement a new collaborative pre-press / printing system across multiple.
• Built long-term business relationship with a major insurance company which led directly to a 240% growth in revenue over an eight year period and the development of Swift’s largest customer. This was accomplished by.
• Streamlined workflow and increased organizational efficiency, tracking and reporting capabilities by leading the implementation of the company’s first MIS / ERP system.

Master Of Science (Ms), Information Systems - Business Analysis/Systems Analysis

Master Certificate, Project Management

Project management

Bs, Industrial Design & Marketing

Placed third in the 2nd International DESIGN the Future Competition open to business professionals and students.