Bob Moore Email & Phone Number

Knoxville, Tennessee, United States

• Contract negotiation and vendor relationship management• Lead maintenance projects at all Leadership Centers • Oversee a property team that ensures reliable functionality at all our camps through preventive maintenance, repair and replacement work on assets, equipment, buildings and property.• Manage daily operations and budgets for the Member Services, Retail, Data Quality, IT and Property departments. • Modernize customized curricula and training materials for staff… Show more • Contract negotiation and vendor relationship management• Lead maintenance projects at all Leadership Centers • Oversee a property team that ensures reliable functionality at all our camps through preventive maintenance, repair and replacement work on assets, equipment, buildings and property.• Manage daily operations and budgets for the Member Services, Retail, Data Quality, IT and Property departments. • Modernize customized curricula and training materials for staff detailing operational procedures. • Coach and mentor all departmental staff members, including conducting performance reviews.• Orchestrate technical support for the council on all computer, telephone and telecommunication needs. • Recommended the purchase, track inventory and software licensing of software and hardware products. Show less

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Modernized tech support for Dental, WIC, Children's Special Services, Environmentalists, Emergency Preparedness and Communicable Diseases. • Developed standard operating procedures for new systems and programs.• Administrator functions of AS/400• Diagnosed and resolved hardware and software problems for stand-alone microcomputer systems• Orchestrated technical support for agencies on the proper utilization of software and products. • Recommended the purchase, track… Show more • Modernized tech support for Dental, WIC, Children's Special Services, Environmentalists, Emergency Preparedness and Communicable Diseases. • Developed standard operating procedures for new systems and programs.• Administrator functions of AS/400• Diagnosed and resolved hardware and software problems for stand-alone microcomputer systems• Orchestrated technical support for agencies on the proper utilization of software and products. • Recommended the purchase, track inventory and software licensing of software and hardware products.• Developed customized curricula and training materials for users and staff. • Head of communications for home base in group health outbreaks and Emergency Preparedness events.• Satellite and video conferencing,• Coached and mentored all new staff members, including conducting performance reviews. Show less

Alcoa, Tn

• Worked with management for security and utilization of system.• Assigned user access, upgrades equipment, logged problems and established protocol for daily operations.• Error logging, disaster recovery and recommends hardware and software modifications, enhancements and upgrades.• Responsible for backups for transportable media to offsite location.• Strategic documentation for hardware and software and mainframe operations, upgrades and maintenance.

Knoxville, Tennessee Area

• Delegated work assignments to technician supervisors, billing and collection managers.• Evaluated technicians performances and time management.• Arranged and prioritized schedules to meet deadlines.• Worked close with customers, service manager and each individual technician to ensure that each call is completed with high morale and team effort.

Upper Sandusky, Ohio

• Established and maintained contracts with companies for procurement and maintenance of hardware• Recommends upgrades• Sales promotions, demonstrations and public speeches.• Sold copiers, facsimiles and supplies.