Although my work history is deeply rooted in the printing industry, I have numerous experiences that make me exceptionally well rounded. Up until recently, I was the Lead Prepress Operator of a 15-person department for a major international book manufacturer. This position was in a computer-dependent environment with both Mac and PC platforms, and I have become very adept at navigating each including the network itself (a star topology), fat clients, distributed databases and various applications both printing and network related. I have learned the importance of teamwork and developed a keen understanding of integrating the roles and personalities of different individuals. I excelled at this position because of my solid troubleshooting skills and my consistent ability to produce in a timely and cost effective manner. I am often called upon to “finish the job” and I take pride in all of these attributes.One of my strongest attributes is my ability to learn quickly and adapt to change. I am an incredibly quick study and constantly strive to learn new things. I push for and enjoy taking on roles and challenges. I have been told the greatest strength I possess is my ability to think outside the box.I take great pride in my college career. Knowing my prepress career was on the decline as printing is a recessed industry; in August of 2009 I decided to attend Axia College of University of Phoenix. My goal of an Associate’s Degree in IT/Networking was realized in May 2010 with a final GPA of 3.94. I very likely will consider further education to a BS, MS certifications and possibly beyond. I have also obtained my Microsoft A+ and Network+ Certifications.Specialties: Experienced print professional with more than 30 years experience. An emphasis on IT, specifically networking/system administration, and technical support. Proven network troubleshooter and problem-solver. Experienced trainer of software and hardware applications directly for low to mid-level audiences.
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Poc Installation And Support SoecialistNova Biomedical Mar 2021 - PresentWaltham, Massachusetts, United StatesPOC Installation and Support Specialist. -
Technical Account ManagerMeditech Sep 2012 - Mar 2021Support specialist for industry leading Electronic Health Record keeping software company. Specific application is client services for MEDITECH's 6.x platform.
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Technical SpecialistApple Retail Nov 2011 - Oct 2018Derby Street, Hingham, MaTechnical support for all Apple mobile products.
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Inside Sales Technical SpecialistAutomatech, Inc. Apr 2011 - Aug 2012 -
Dell Field Service TechnicianWorldwide Tech Services Sep 2010 - May 2011Responsible for break/fix from SLA's for home and enterprise PC's. -
Easy Tech AssociateStaples Jun 2010 - Sep 2010Easy Tech Associate in Cape Cod area Staples. -
Lead Prepress OperatorWorldcolor Apr 2007 - Jun 2010ManagementDesigned department layouts and computer networks Emphasized teamwork specifically between shifts Established departmental protocols/procedures for said applicationsGenerated training manuals for inter-departmental training scheduleOversaw installation of prepress software and hardware applicationsProblem SolverMaintained databases in avoidance of business continuity predicamentsParticipated in off-site training with native software suppliersRepaired hardware and networking issuesResponsible for technical support of network and related hardwareResolved departmental issues purposefully and resourcefullyTested, benchmarked, and validated new software and hardwareSupervisionAssisted in departmental supervisionFostered better employee relations specifically between shiftsSupervised the software and hardware applications departmentScheduled work for associate computer operators -
Prepress SupervisorWeb Corp 1997 - 2007ManagementDesigned department layouts and computer networks Emphasized teamwork specifically between shifts Established departmental protocols/procedures for said applicationsGenerated training manuals for inter-departmental training scheduleOversaw installation of prepress software and hardware applicationsProblem SolverMaintained databases in avoidance of business continuity predicamentsParticipated in off-site training with native software suppliersRepaired hardware and networking issuesResponsible for technical support of network and related hardwareResolved departmental issues purposefully and resourcefullyTested, benchmarked, and validated new software and hardwareSupervisionAssisted in departmental supervisionFostered better employee relations specifically between shiftsSupervised the software and hardware applications departmentScheduled work for associate computer operators and at times pressroom, bindery and shipping depts
Bob Munn Education Details
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It/Networking -
Sullivan And Cogliano Training CenterInformation Technologies
Frequently Asked Questions about Bob Munn
What company does Bob Munn work for?
Bob Munn works for Nova Biomedical
What is Bob Munn's role at the current company?
Bob Munn's current role is Nova Biomedical.
What schools did Bob Munn attend?
Bob Munn attended University Of Phoenix, Sullivan And Cogliano Training Center.
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Bob Munn
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