Since 1979 Electroline and EDCi have grown into an enterprise-wide solutions provider, supplying technology and communications related products and services to corporations across the country, and around the globe.We demonstrate proven excellence in strategic needs assessment, project management, design, installation, risk management, training, and post-sales support setting us apart from the competition and ensuring your business needs are met today and in the future. EDCi will take care of all your communication and information technology needs so you can focus on your business.

🚀 Spearheading enterprise-level sales initiatives for Connex One's innovative customer engagement and communication platform.🌟 Successfully developing and executing tailored sales strategies to acquire and retain high-value clients.💼 Collaborating closely with cross-functional teams to ensure seamless onboarding, implementation, and ongoing support for clients.💡 Leveraging deep industry knowledge to identify opportunities for process improvement and client success.📈 Consistently exceeding revenue targets and KPIs, resulting in substantial company growth.🤝 Building and nurturing long-lasting relationships with key stakeholders at enterprise organizations.📊 Providing valuable insights and data-driven recommendations to clients to optimize their customer engagement strategies.💬 Conducting engaging product presentations and negotiations to secure contracts and partnerships.🏆 Recognized as a top-performing account executive for consistently delivering exceptional results and client satisfaction.

- Managed and cultivated relationships with enterprise-level clients, driving revenue growth and customer retention.- Leveraged Observe.AI's Conversation Intelligence platform to optimize agent performance and automate processes in contact centers.-Collaborated with cross-functional teams to deliver highly accurate and actionable feedback to employees through coaching and evaluation workflows.-Conducted prospecting, lead qualification, and deal closure activities to drive new business opportunities.- Successfully operated in a remote work environment, effectively managing sales activities and achieving sales targets.interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.

- Managed a portfolio of clients, building strong relationships and ensuring customer satisfaction.- Led sales and marketing initiatives to generate new business opportunities and expand existing accounts.-Closed deals and achieved revenue targets through effective negotiation and collaboration with clients.-Conducted lead qualification activities and developed strategic account plans to drive business growth.-Provided excellent client support and served as a trusted advisor, understanding client needs and delivering tailored solutions.-Successfully navigated the acquisition process by TTEC, ensuring a smooth transition for clients and maintaining customer loyalty.-Acquired by TTEC

- Exceeded Quota 15 out of the 16 years at Adapt-Built and maintained long-term relationships with clients, driving sales growth and maximizing customer value.-Executed sales and marketing strategies to generate leads, qualify prospects, and close deals.-Played a key role in the successful acquisition of Adapt Telephony Services by Avtex.-Collaborated with cross-functional teams to deliver comprehensive solutions and meet client requirements.-Conducted effective client presentations and product demonstrations, showcasing the value of Adapt Telephony Services' offerings- Consistently achieved sales targets and exceeded revenue goals.

- Provided business intelligence and sales consulting to IT sales teams in the Greater Chicago Area.- Developed and implemented territory sales strategies to identify and pursue new business opportunities.- Built strong relationships with clients and key stakeholders, understanding their needs and aligning solutions accordingly.- Demonstrated expertise in client relations, sales and marketing, deal closure, and lead qualification.- Played a vital role in driving revenue growth for Wendover Corporation in the Chicago market.

- Top Producer of revenue for a leading Avaya dealer in the Chicago market through successful sales efforts.- Developed and executed sales strategies to generate leads, close deals, and achieve revenue targets.- Built strong client relationships based on trust, professionalism, and effective communication.- Demonstrated expertise in client relations, sales and marketing, deal closure, and lead qualification.- Consistently exceeded sales quotas and contributed to the growth and success of Morgan Birge and Associates.

- Managed client accounts, ensuring customer satisfaction and driving account growth.- Developed and executed sales and marketing initiatives to generate leads and expand client relationships.- Successfully applied skills in client relations, sales and marketing, deal closure, and lead qualification.- Collaborated with internal teams to deliver tailored solutions that met client needs and exceeded expectations.- Based on a strong understanding of client requirements, provided effective recommendations and support.

-Demonstrated skills in client relations, sales and marketing, deal closure, and lead qualification.-Contributed to the achievement of sales targets and revenue goals.-Collaborated with a team to drive business growth and expand market presence.-Developed and maintained relationships with clients, ensuring customer satisfaction and loyalty.