Customer Service Representative
CurrentCustomer Service – Warranty Single Family/Townhomes and CondosProject manager for multiple communities providing information, scheduling of repairs through coordination of subcontractors for homebuyers warranty requests. Worked with homebuyers from closing date through warranty period for all warranty items Evaluated homeowner’s repair issues to determine if they were warrantable Developed / maintained good rapport with contractors to ensure quality work Scheduled and managed subcontractors work for required repairs Maintained customer service